[ v21 p253 ]
21:0253(35)CA
The decision of the Authority follows:
21 FLRA No. 35 DEPARTMENT OF HEALTH AND HUMAN SERVICES, SOCIAL SECURITY ADMINISTRATION AND SOCIAL SECURITY ADMINISTRATION, FIELD OPERATIONS NEW YORK REGION Respondent and AMERICAN FEDERATION OF GOVERNMENT EMPLOYEES, AFL-CIO Charging Party Case No. 2-CA-40303 2-CA-40304 2-CA-40343 2-CA-40350 DECISION AND ORDER I. Statement of the Case This unfair labor practice case is before the Authority because of exceptions filed by the General Counsel and the Charging Party to the attached Decision of the Administrative Law Judge. The issue concerns whether the Respondent violated section 7116(a)(1), (5) and (8) of the Federal Service Labor-Management Relations Statute (the Statute) by failing and refusing to furnish the Charging Party with information it had requested pursuant to section 7114(b)(4) of the Statute. II. Background and Judge's Conclusion The instant case involves a consolidated complaint. In each of the cases involved in the complaint, the record reveals that the Charging Party requested the following information: (1) Case No. 2-CA-40303 -- unsanitized copies of the official time and attendance records for all employees in the East New York Office for the period of October 1, 1983 to March 13, 1984; (2) Case No. 2-CA-40304 -- unsanitized copies of progress reviews and performance appraisals for all bargaining unit employees in the Murray Hill Office for the period of January 1, 1983 to March 15, 1984; (3) Case No. 2-CA-40343 -- unsanitized copies of all progress reviews and performance appraisals for all Title II Claims Representatives in the Jamaica Office for the period of January 1, 1983 to March 20, 1984; and (4) Case No. 2-CA-40350 -- unsanitized copies of various information related to Title II Claims Representatives in the Downtown District Office (e.g., annual performance appraisals, performance improvement plans, weekly District Office Work Report (DOWR) statistics, interviewing time studies, etc.) for the period of January 7, 1983 to February 29, 1984. The Judge observed that the record revealed that the Charging Party requested the information to use in connection with a grievance or to determine whether to file grievances; however, these reasons were never disclosed to the Respondent. When the Respondent sought more information concerning the Charging Party's requests, the Charging Party responded with "cryptic and conclusionary references" to certain provisions of the Statute. The Judge found that the necessity of the requested data was never conveyed to the Respondent by the Charging Party and that it was not apparent from the surrounding circumstances why such requested data was necessary. He therefore concluded that the obligation to establish the necessity of the data had not been met and thus the Respondent was not obligated under the Statute to furnish it. The Judge further addressed the arguments raised by the parties in connection with the Privacy Act, particularly, the Respondent's assertion that the "presumptive relevance theory" asserted by the General Counsel was inapplicable to the information requests because of Privacy Act considerations and the General Counsel's contention that the requirements of the Privacy Act had been met. In addressing these assertions, the Judge cited the Supreme Court's decision in Detroit Edison Company v. NLRB, 440 U.S. 301 (1979), among other cases, and noted that even assuming the information requested were presumptively relevant, since the Charging Party was seeking unsanitized data of a personal nature, the Respondent's obligation to adhere to the Privacy Act had to be balanced against the Charging Party's need for the information. Considering the Respondent's obligations under the Privacy Act and the Statute, he found no merit to the General Counsel's "presumptive relevance theory" in the circumstances of this case where the necessity of the data to the Charging Party was never conveyed to the Respondent and such necessity was not apparent from the surrounding circumstances. In view of the above, the Judge ordered that the consolidated complaint be dismissed in its entirety. III. Positions of the Parties The General Counsel basically argues that the information sought by the Charging Party was necessary and relevant to enable it to determine whether a grievance or EEO complaint should be filed under the parties' agreement or to take other appropriate action; that the requirement for establishing relevancy and necessity was met because the information was "presumptively relevant"; and that the Judge erred by failing to find the violations as alleged. Further, both the General Counsel and the Charging Party assert that the "routine use" exception in the Privacy Act permits the disclosure of the requested information. More specifically, the General Counsel asserts that section 552(a)(b)(3) of the Privacy Act permits the disclosure of the requested information which is contained in a system of records maintained by the Office of Personnel Management (OPM) identified as OPM/GOVT-2, "Employee Performance File System Records." Additionally, they argue that the Judge erroneously concluded that the Charging Party waived its right to data related to the DOWR statistics in Case No. 2-CA-40350. IV. Analysis In agreement with the Judge, the Authority finds that the General Counsel has not met the burden of proving that the Respondent failed to comply with section 7114(b)(4) of the Statute in violation of section 7116(a)(1), (5) and (8) of the Statute when it failed to furnish the requested information to the Charging Party. In reaching this conclusion, the Authority rejects the General Counsel's contention that the information sought was presumptively relevant. Rather, as the Authority has previously held, section 7114(b)(4)(B) of the Statute requires that the information requested be "reasonably available and necessary," Social Security Administration, Office of Hearings and Appeals, Region II, New York, New York, 19 FLRA No. 47 (1985), and that a union's bare assertion that it needs data to process a grievance does not automatically oblige the agency to supply such data, but the duty to supply data under section 7114(b)(4) of the Statute turns upon the nature of the request and the circumstances in each particular case. Army and Air Force Exchange Service (AAFES), Fort Carson, Colorado, 17 FLRA 624 (1985), petition for review filed sub nom. American Federation of Government Employees, Local 1345 v. FLRA, No. 85-1378 (D.C. Cir. June 21, 1985). In the instant case, the record reveals that the necessity for the requested information was not apparent from the circumstances and that the Charging Party failed to divulge the reasons why it was seeking the information despite management's reasonable requests for clarification so that it could make an informed judgment as to whether or to what extent the information sought was necessary for collective bargaining purposes. The Charging Party failed even to state that it was seeking the information in connection with a grievance or to determine whether to file a grievance. Thus, under such circumstances, the Authority finds that the Respondent did not unlawfully refuse to furnish the data sought by the Charging Party. See Internal Revenue Service, Buffalo District, Buffalo, New York, 7 FLRA 654 (1982). /*/ Additionally, the Authority finds, without passing upon the Judge's conclusion that the Charging Party waived its right to obtain DOWR statistics in Case No. 2-CA-40350, that under the circumstances the Respondent never refused to furnish such information. Rather, the evidence reveals that the Charging Party simply refused to follow through on its arrangement with the Respondent under which the DOWR statistics were made available for photocopying by the Charging Party. V. Conclusion Pursuant to section 2423.29 of the Authority's Rules and Regulations and section 7118 of the Statute, the Authority has reviewed the rulings of the Judge made at the hearing, finds that no prejudicial error was committed, and thus affirms those rulings. The Authority has considered the Judge's Decision, the exceptions to that Decision, the positions of the parties and the entire record, and adopts the Judge's findings, conclusions and recommended Order except as noted in the footnote. We therefore conclude that the Respondent did not fail to comply with section 7114(b)(4) in violation of section 7116(a)(1), (5) and (8) of the Statute when it refused to provide the information sought by the Charging Party. Accordingly, the complaint shall be dismissed in its entirety. ORDER IT IS ORDERED that the consolidated complaint in Case Nos. 2-CA-40303, 2-CA-40304, 2-CA-40343 and 2-CA-40350 be, and it hereby is, dismissed. Issued, Washington, D.C., April 14, 1986. /s/ Jerry L. Calhoun, Chairman /s/ Henry B. Frazier III, Member FEDERAL LABOR RELATIONS AUTHORITY -------------------- ALJ$ DECISION FOLLOWS -------------------- Case Nos. 2-CA-40303, 2-CA-40304, 2-CA-40343, 2-CA-40350 DEPARTMENT OF HEALTH AND HUMAN SERVICES, SOCIAL SECURITY ADMINISTRATION AND SOCIAL SECURITY ADMINISTRATION, FIELD OPERATIONS, NEW YORK REGION Respondent and AMERICAN FEDERATION OF GOVERNMENT EMPLOYEES, AFL-CIO Charging Party Thomas H. Gabriel, Esq. For the Respondent Douglas Chauvin For the Charging Party Joel Hornstein, Esq. and E. A. Jones, Esq. For the General Counsel Before: SALVATORE J. ARRIGO Administrative Law Judge DECISION Statement of the Case This matter arose under the Federal Service Labor-Management Relations Statute, Chapter 71 of Title 5 of the U.S. Code, 5 U.S.C. Section 7101, et seq. Upon an unfair labor practice charge filed by the American Federation of Government Employees, AFL-CIO (herein referred to as AFGE or the Union) against the Department of Health and Human Services, Social Security Administration and Social Security Administration, Field Operations, New York Region (herein referred to as Respondent), the General Counsel of the Authority, by the Regional Director for Region II, issued a Consolidated Complaint and Notice of Hearing alleging Respondent violated section 7116(a)(1)(5) and (8) of the Statute essentially by failing and refusing to furnish the Union with various information requested by the Union. A hearing on the Complaint was conducted in New York, New York at which all parties were represented and afforded full opportunity to adduce evidence, call, examine and cross-examine witnesses and argue orally. The parties submitted a Stipulation of Facts and thereafter, briefs were filed by Respondent and Counsel for the General Counsel which have been carefully considered. Upon the entire record in this matter I make the following: Findings of Fact /1/ At all times material the Union has been the exclusive collective bargaining representative of various of Respondent's employees including employees located in Respondent's East New York Branch Office, the Murray Hill Branch Office, the Jamaica District Office and the Downtown District Office. The unit employees in the four New York area offices mentioned above were, by delegation of authority, represented by AFGE Local 3369 (herein sometimes referred to as the Union). At all times material Respondent and the Union were parties to a collective bargaining agreement the terms of which applied to all unit employees represented by Local 3369. Case No. 2-CA-40303, -- East New York Office On or about March 13, 1984 Douglas L. Chauvin, a Vice President of AFGE Local 3369, was contacted by the AFGE Local 3369 on-site union representative from Respondent's East New York Branch Office. The local representative informed Chauvin that a bargaining unit employee at the East New York Branch Office, upon returning to work from a day of sick leave, had been told by her supervisor that sick leave restrictions might be placed upon her. As a result of the discussion with the on-site representative the Union believed that a potential grievance existed regarding the imposition of sick leave restrictions at Respondent's East New York Branch Office. /2/ Accordingly, on March 13, 1984 Chauvin sent the following letter to Lester Gray, Manager of Respondent's East New York Branch Office where the Union represents 16 bargaining unit employees out of a total compliment of 42 employees: "Pursuant to 5 U.S.C. 7103(a)(9) and 5 U.S.C. 7114, I would like unsanitized copies of the official time and attendance records for all of the employees in your office for the period October 1, 1983 through March 13, 1984. This information is necessary and relevant so Local 3369 can fairly and adequately represent the interests of the employees in your office. "Please provide me with this information at the address below on or before March 23, 1984." /3/ On March 15, 1984 Gray replied to Chauvin as follows: "In response to your letter of March 13, 1984, I am requesting that you provide more information concerning the need for the material you seek. Before this data can be released to you, I must make a determination whether it is relevant and necessary." Chauvin's March 22 reply to Gray stated: "I received your letter dated March 15, 1984 in which you refuse to provide me with the information I requested in my letter dated March 13, 1984. My letter provides the appropriate statutory references for you to make your determination. You may also want to refer to Article 24 of the national negotiated agreement. "Please provide me with the information I requested before the close of business on March 29, 1984." The parties engaged in no other communication concerning the requested information and Respondent has never supplied the Union with the information. Although its reasons were never communicated to Respondent, the Union requested the information to determine sick leave patterns in Respondent's East New York Branch Office, how unit employees were treated regarding excessive sick leave usage, whether such treatment conformed to the collective bargaining agreement and because the Union believed that such information would be relevant to a determination on whether to file a grievance or to take other appropriate action. In the Union's opinion the information sought was required in unsanitized form in order to permit it to fully investigate and pursue a potential grievance. The information requested was not available to the Union from any other source and was normally maintained by Respondent in the regular course of business, was reasonably available to Respondent and did not constitute guidance, advice, counsel or training provided for management officials or supervisors relating to collective bargaining. Case No. 2-CA-40304 -- Murray Hill Office In or around early March 1984 Local 3369 Vice President Chauvin was contacted by the AFGE Local 3369 on-site union representative from Respondent's Murray Hill Branch Office. The local representative told Chauvin she had handled the first and second steps of a performance appraisal grievance for a bargaining unit employee but was not familiar with step 3 proceedings. As a result of the discussion with the on-site representative, the Union believed that it would need certain information relevant to the processing of the grievance at the third step. Accordingly, on March 15, 1984 Local 3369 sent the following letter to David Gold, the Manager of Respondent's Murray Hill Branch Office where the Union represents approximately 15 bargaining unit employees: "Pursuant to 5 U.S.C. 7103(a)(9) and 5 U.S.C. 7114, I would like unsanitized copies of progress reviews and performance appraisals for all of the bargaining unit employees in your office for the period January 1, 1983 to March 15, 1984. "I will expect your reply to this request on or before March 22, 1984. Please reply to the address below." On March 27, 1984 Gold replied: "This is in response to your request for information dated March 15, 1984, received March 20, 1984, concerning 5 U.S.C. 7103(a)(9) and 5 U.S.C. 7114. "Your request is deficient in that it does not identify the issue upon which it is based, it does not explain why all job categories are required and it does not indicate why unsanitized copies are needed. "I will give your request further consideration if you clarify the deficiencies as stated above." On or about March 27, 1984, Vice President Chauvin and Murray Hill Branch Manager Gold telephonically discussed the Union's March 15, 1984 information request. In this conversation Gold asked Chauvin the issue for which the information was being requested. He also asked Chauvin why he wanted unsanitized information and whether it was related to a grievance or grievances, Equal Employment Opportunity (EEO) complaint or any other matter. Chauvin replied that the Charging Party's letter of March 15, 1984, supra, was explicit enough for Respondent to release the information sought. He also advised Gold that he would make another request for the information. Chauvin, on the same date, sent Gold the following letter: "Pursuant to 5 U.S.C. 7103(a)(9) and 5 U.S.C. 7114, I am making this second request for unsanitized copies of progress reviews and performance appraisals for all of the bargaining unit employees in your office for the period January 1, 1983 to March 15, 1984. This information is relevant and necessary for Local 3369 to fairly and adequately represent an employee(s) in your office. "Please provide this information to me at the address below on or before the close of business on April 6, 1984." Gold's reply to Chauvin of April 2, 1984 stated: "Your second letter still does not identify what the issue involves or even if there is an issue. Further, you have not attempted to explain why all job categories are needed or why it must be in unsanitized form. I requested the clarification in my response to your first letter and in our telephone conversation of February 27, 1984. In our telephone conversation you stated that you are entitled to this information as the employee(s) representative and you refused to clarify further. I, however, must balance this intrusion into the personal privacy of the employee(s) vs your need of the information in the form requested by you. Consequently, I will give your request for information further consideration if you advise me of the issue, the reason for the need of unsanitized copies etc. etc." On April 9, 1984 Chauvin sent the following letter to Gold: "I regret that I have to make this third request for information. My letters to you dated March 15, 1984 and March 27, 1984 provide sufficient reasons for you to release the information I requested to me. "In our phone conversation on March 27, 1984, not February 27, 1984 as you allege in your letter to me dated April 2, 1984, I referred to the right of the exclusive representative to have access to the information I requested and I gave as one example the right of the exclusive representative to monitor the employer's compliance with a collective bargaining agreement. "The issue and the reason for the need of the information are clearly specified in my letters dated March 15, 1984 and March 27, 1984. You might also want to refer to Article 24 of the collective bargaining agreement. In addition, the information is necessary for full and proper discussion, understanding, and negotiation of subjects within the scope of collective bargaining. "Unless I receive the information I requested in my letters dated March 14, 1983 and March 27, 1984 on or before April 16, 1984, I will take other appropriate action with respect to my requests for the information." On April 16, 1984 Gold sent the following reply to Chauvin: "This is in response to your letter of April 9, 1984. As I have stated previously, since you have not identified an issue (or even whether there is an issue), not explained why all positions are needed, and not explained why the information must be unsanitized I cannot release it to you. If and when you comply with my request for clarification I will be glad to help you." Other than the six letters and the conversation referred to above, there were no other communications between Respondent and the Union regarding the information requested herein and Respondent never furnished the Union with the data. Although its reasons were never communicated to Respondent, the Union requested the information to assist it in its preparation for a third step grievance. In the Union's opinion the information sought was required in unsanitized form to permit it to fully investigate and process the third step grievance. /4/ The information requested was not available to the Union from any other source and was normally maintained by Respondent in the regular course of business, was reasonably available to Respondent and did not constitute guidance, advice, counsel or training provided for management officials or supervisors relating to collective bargaining. Case No. 2-CA-40343 -- Jamaica Office In or around October 1983 Local 3369 Vice President Chauvin was contacted by a bargaining unit employee who worked in Respondent's Jamaica District Office. The employee told Chauvin she was dissatisfied with her October 1983 appraisal and she suspected another unit employee had received a better appraisal because of favoritism on the part of their mutual supervisor. As a result of the discussion with the bargaining unit employee, the Union believed that, inter alia, a potential grievance existed regarding favoritism and on March 20, 1984 Local 3369 President John Riordan sent the following letter to Susan Pike, Manager of Respondent's Jamaica District Office where the Union represents approximately 104 bargaining unit employees of whom 21 or 22 are Title II Claims Representatives: "Pursuant to 5 U.S.C. 7103(a)(9) and 5 U.S.C. 7114, I would like unsanitized copies of all progress reviews and performance appraisals for all Title II Claims Representatives in your office for the period January 1, 1983 to March 20, 1984. This information is relevant and necessary so Local 3369 can fairly and adequately represent the employees in your office. "Please provide the information to the address below as soon as possible but no later than April 6, 1984." On March 26, 1984 Pike replied to Riordan as follows: "This is in response to your request for Title II claims representative appraisals and progress review materials for the period January 1, 1983 to March 20, 1984. "This is a request for further information necessary to process your request and should not be construed as a denial of your request. "Please provide an explanation of the issue that prompted your request. Your request for these materials will be given further appropriate and responsible consideration upon receipt of your reply." Riordan's reply to Pike on April 2, 1984, stated: "I received your letter dated March 26, 1984 in which you respond to my request for information pursuant to 5 U.S.C. 7103(a)(9) and 5 U.S.C. 7114. My request was dated March 20, 1984. "In addition to the statutory references cited above and in my letter dated March 20, 1984, permit me to suggest that you also refer to Article 24 of the negotiated agreement. "The information I requested is necessary for full and proper discussion, understanding, and negotiation of subjects within the scope of collective bargaining. Please be assured that the purpose of my request does not relate to internal union business. "Please provide me with the information I requested in my letter dated March 20, 1984 on or before the close of business on April 12, 1984." Pike responded to Riordan on April 5, 1984, stating: "I have received your letter dated April 2, 1984. Regrettably, you have not furnished me with sufficient information to release in unsanitized form all 1983 progress reviews and appraisals as well as 1984 progress reviews. "As you know, we are required to supply the union, upon request, with sufficient data to enable it to bargain intelligently, including policing the agreement, as in grievance matters. However, the union is not entitled to ask for data in the abstract. Unfortunately your response did not clarify to me the specific issue that generated your request. "I would like to point out that timeframes for filing grievances, etc. on 1983 performance data have elapsed and I am not aware of any 1983 appraisal grievances at any level that were timely filed that are still pending. Therefore, I am asking you to identify the live issue(s) that generated your request for both the 1983 as well as the 1984 documents. "As you also know records of performance documentation are generally sanitized to protect the privacy of the individual employees. An exception may be made only if identification of employees is necessary and relevant to the Union's representational function. Therefore please identify specifically why in this case you require non-sanitized documents. "Finally, should it be finally determined, based on your responses to my questions, that all of the 1983 and 1984 documents will be released, I estimate that the volume will exceed 250-300 pages. Much of this material is maintained in the Regional Personnel Office, rather than the Jamaica District Office. I therefore ask that you narrow your request, perhaps to be limited to all Title II CR's within one unit. "Please be assured that I will act promptly upon receipt of your response." Riordan replied to Pike on April 16: "I received your letter dated April 5, 1984 about my request for information dated April 2, 1984. My letter was a second request for information. I made my initial request on March 20, 1984. "Your "awareness" of any grievances is irrelevant to your duty to provide the information I requested. "Sanitized documents are virtually useless to the union in performing its representational functions. "I am not willing to make my request more narrow. However, to ease your burden, I am willing to designate someone from the union to retrieve and photocopy the documents I requested." On April 23, 1984, Pike answered Riordan: "I have received your letter dated April 16, 1984. "This is to inform you that performance documentation that you requested on March 20, 1984 may not be released until I receive the information requested in my correspondence dated March 26, 1984 and April 5, 1984." The parties engaged in no other communication concerning the requested data and Respondent has never furnished the information to the Union. Although its reasons were never communicated to Respondent, the Union requested the information to ascertain whether favoritism existed in Respondent's Jamaica District Office and because the Union believed that such information would be relevant to a determination on whether to file a grievance or to take other appropriate action. /5/ It was the Union's opinion that the information sought was required in unsanitized form in order to permit it to fully investigate and pursue a potential grievance. The information requested was not available to the Union from any other source and was normally maintained by Respondent in the regular course of business, was reasonably available to Respondent and did not constitute guidance, advice, counsel or training provided for management officials or supervisors relating to collective bargaining. Case No. 2-CA-40350 -- Downtown Office Shortly before February 16, 1984 Local 3369 Vice President Chauvin learned that a bargaining unit employee in Respondent's Downtown District Office (whom Chauvin was representing in an EEO complaint) had received a performance progress review which stated, inter alia, that the employee's within grade increase may be denied and termination or demotion may result if the employee's performance did not improve by August 1984. As a result of this knowledge the Union believed that a potential discrimination complaint and/or grievance existed regarding the employee's performance progress review and any adverse action that might issue as a result of the performance progress review. Accordingly, on February 16, 1984 Chauvin sent the following letter to Jefferson Woodcox, Manager of Respondent's Downtown District Office where the Union represents approximately 75 bargaining unit employees of whom 11 are Title II Claims Representatives: "Pursuant to 5 USC 7114, I am requesting the following information so that Local 3369 can fairly and adequately represent an employee in your office. Please provide in unsanitized form all of the information listed below for the period January 1, 1983 through February 29, 1984 for all Title II Claims Representatives in the Downtown District Office: "1. annual performance appraisals 2. Claims Representative desk audits 3. Claims Representative interview audits 4. performance improvement plans 5. interviewing time studies 6. quality review deficiency flags(bounces) 7. weekly DOWR statistics for each Title II breakdown. "I would appreciate your prompt reply to this request at the address below." On or about February 27, 1984, Vice President Chauvin and the Assistant District Manager of Respondent's Downtown District Office, Peggy Murphy, telephonically discussed the Union's February 16, 1984 information request. In this conversation Murphy asked Chauvin for additional information so the request could be processed. Specifically, Murphy asked Chauvin to state the issue and why the Union needed the information in unsanitized form. Chauvin declined to provide further particulars on the ground that the Union's letter of February 16, 1984 stated sufficient information to warrant the release of the data sought. Subsequent communications between the parties on this request were as follows: -- February 28, 1984 -- Woodcox letter to Chauvin. "This responds to your information request dated 2/16/84, received February 22, 1984, involving 5 USC 7114. "Your request is deficient in that it does not identify the issue upon which it is based. "In the telephone conversation with Peggy Murphy on 2/27/84, you refused to provide any particulars as to the case or issue related to your request. "Should you identify an appropriate issue relevant to full & proper discussion, understanding, negotiation of subject within the scope of collective bargaining, your request will be given further appropriate responsive consideration." -- March 12, 1984 -- Chauvin letter to Woodcox. "I am writing this letter in response to your letter to me dated February 28, 1984 regarding my request for information dated February 16, 1984. "During the phone conversation I had with Ms. Peggy Murphy I patiently pointed out to her that pursuant to 5 U.S.C. 7103(a)(9) and Article 24 of the national negotiated agreement a grievance means any complaint. Neither the statute nor the contract require the union to identify the employee or employees in your office who have a complaint. "My request dated February 16, 1984 was not deficient and accordingly with this letter I am making the same request again. "Unless you provide me with the information I am requesting before the close of business on March 22, 1984, I will take other appropriate action with respect to my request." -- March 15, 1984 -- Woodcox letter to Chauvin. "In response to your letter dated March 12, 1984 which was received by me on March 14, 1984 I wish to point out that at no time have I or Peggy Murphy asked you to identify the employee or employees in this office who have a complaint. What you have been asked to provide is the specific issue upon which the complaint is based. Is it a grievance involving an E.E.O. issue? "In order for me to determine whether or not I can supply the information you require in the format you specified I still need to obtain more information from you before I can proceed. "First, in deciding whether or not to release some or all of the information you request in an unsanitized format I must balance the intrusion into privacy of other employees against the need for the information in the form requested by you. "Secondly, the copies you requested on all of the weekly DOWR statistics for each title II breakdown would be too burdensome to supply; however, I would consider making them available at this office for your inspection. "Consequently, if you will advise me whether or not the complaint involves an EEO issue I will give your request further appropriate responsive consideration." -- March 22, 1984 -- Chauvin letter to Woodcox. "I received your letter dated March 15, 1984 in which you refuse to provide the union with the information it requested on February 16, 1984 and again on March 12, 1984. "Both of my letters as well as my phone conversation with Ms. Peggy Murphy on February 27, 1984 provide sufficient information for you to make the information available to me. "With respect to the weekly DOWR statistics, I am willing to photocopy them myself so that neither you nor your staff will be burdened by my request. "Please provide me with the information I requested before the close of business on March 29, 1984." -- March 30, 1984 -- Woodcox letter to Chauvin. "In response to your letter dated March 22, 1984, which was received by me on March 26, 1984, it is apparent that you have misunderstood both of my previous responses to your requests for data. "If you will simply re-read my last response, especially the second and third paragraphs, you will clearly see that I did not refuse to provide the information you requested. On the contrary, I simply asked you for specific information (whether or not the issue at hand was an E.E.O. complaint) so that I could come to a decision on whether to release the information in a sanitized or unsanitized format. "You still have not answered my question and without knowing the answer I can not make an informed judgment concerning the intrusion into the privacy of other employees. Absent that information, I will release extant copies of the first six items in your letter of February 16, 1984, in a sanitized format. "As far as item 7 on your list is concerned, if you will contact my Operations Officer, Mrs. Sprizzo, at 264-9416, and advise her of the date and time you wish to review the weekly DOWR statistics for the Title II breakdowns, she will make those records and a photocopy machine available to you for that purpose. "In the interest of labor relations, as well as cost effectiveness, I will provide you with an additional ten (10) days to provide the information I require. If at the end of that time I have either not heard from you or you have responded in the negative, I will then submit items one through six in a sanitized format. As that response will require my having to devote staff and considerable time to the task of retrieving and copying that data, I would not later entertain a request from you to resubmit the data in an unsanitized format, should you subsequently answer my question. "Finally, I fail to understand your reluctance to make a simple statement as to whether or not it is an E.E.O. issue. By answering my question, you would neither reveal the employee'(s) identity nor the issue(s) surrounding the complaint, but would certainly expedite the deliverance of the data you require and allow both of us to get on with our responsibilities." -- April 7, 1984 -- Chauvin letter to Woodcox. "I am responding to your letter to me dated March 30, 1984. Your "offer" to provide me with sanitized information is unacceptable. "In the fifth paragraph of your letter you mention "cost effectiveness" as one of the reasons for arbitrarily setting a deadline for me to respond to your letter dated March 30, 1984. If you are truly interested in being cost effective you would provide the information to me in unsanitized form instead of sanitized form or you could allow me to inspect and copy the material I requested so you would not have to commit your staff to retrieving and copying the data. "My reluctance to identify individual(s) or provide you with enough information so that you can identify them stems from my knowledge of management's reprisal against individuals who exercise their rights. As you know, the Federal Labor Relations Authority has issued several complaints against you for violating the rights of employees. "The employees responded to your record in labor relations by recently voting to have you removed from the Board of Directors of the HEW Federal Credit Union. Fortunately for them, the election was done by secret ballot. "I will not call Ms. Sprizzo until you have provided me with the rest of the information I requested in unsanitized form. "Unless I receive the information I originally requested on or before April 17, 1984, I will take other appropriate action with respect to my request." -- April 18, 1984 -- Woodcox letter to Chauvin. "I am responding to your letter dated April 7, 1984, which was received by me upon my return from Philadelphia, PA. on April 16, 1984. "Based on your statements, "Your 'offer' to provide me with sanitized information is unacceptable" and "I will not call Mrs. Sprizzo . . . ", I am not going to forward the data to you in a sanitized format. "This should not be construed as a denial to provide information, because if you subsequently advise me whether or not the issue concerns an E.E.O. matter, I will then be be able to make an informed decision consistent with the provisions of the Privacy Act and send you the data requested in the appropriate format. Finally, I take exception to your distorted, malicious and erroneous statements concerning Federal Labor Relations authority actions that have never occurred and the Federal Credit Union elections. Those issues have been referred to my personal attorney for appropriate legal remedies." The parties engaged in no other communication concerning the requested data and Respondent has never furnished the information to the Union. Although its reasons were never communicated to Respondent, the Union requested the information to compare the performance of the potential grievant with that of other employees in Respondent's Downdown District Office and because the Union believed that such information would be relevant to a determination on whether to file a grievance or complaint or to take other appropriate action. /6/ It was the Union's opinion that the information sought was required in unsanitized form in order to permit it to fully investigate and pursue a potential grievance and/or complaint. The information requested was not available to the Union from any other source and was normally maintained by Respondent in the regular course of business, was reasonably available to Respondent and did not constitute guidance, advice, counsel or training provided for management officials or supervisors relating to collective bargaining. Discussion and Conclusions The basic issue to be resolved herein is whether under section 7114(b)(4)(B) of the Statute Respondent was required to furnish the Union with the information is requested from the four locations herein. Counsel for the General Counsel essentially contends that since the data was sought either for use in processing an existing grievance or to determine whether to file a grievance, Respondent's refusal violated the Statute. Respondent essentially contends that the Union was obligated to state the relevance and necessity of obtaining the information in an unsanitized format and the Union's failure to do so privileged Respondent's refusal to furnish the data. Counsel for the General Counsel argues the information sought was of such a nature as to be presumptively relevant and necessary and therefore, the Union was not required to provide Respondent with any specific showing of relevance and necessity. Respondent argues that the presumptive relevance theory is inapplicable to the requests herein, especially since the requirements of the Privacy Act of 1974 /7/ must be considered. Counsel for the General Counsel counters by contending that the circumstances of the requests support a conclusion that the requirements of the Privacy Act have been met. The Authority, in United States Environmental Protection Agency, Health Effects Research Laboratory, Cincinnato, Ohio, 16 FLRA No. 16 (1984) addressed the general status of the law under the Statute in this area by stating: "The Authority has previously held that section 7114(b)(4) of the Statute requires management to furnish an exclusive representative with information which would enable the union to effectively carry out its representational obligation in connection with the processing of an employee grievance or the determination whether to file a grievance, and that management violates the Statute if it refuses to do so. See, e.g., U.S. Customs Service, Region VII, Los Angeles, California, 10 FLRA 251 (1982); Veterans Administration Regional Office, Denver, Colorado, 7 FLRA 629 (1982); Department of the Navy, Portsmouth Naval Shipyard, 4 FLRA 619 (1980). However, the information sought must be necessary and relevant to assist the exclusive representative in discharging its responsibilities under the Statute, and therefore the Authority has dismissed complaints where this requirement has not been established. See, e.g., Internal Revenue Service, Buffalo District, Buffalo, New York, 7 FLRA 654 (1982); Director of Administration, Headquarters, U.S. Air Force, 6 FLRA 110 (1981)." Thus, while management is clearly obligated to furnish a union with information in connection with the processing of a grievance or determining whether to file a grievance, it must be established that the information is necessary and relevant to the matter. In the case herein, the record reveals that the Union requested information for use in a grievance in process or to determine whether to file grievances. However, these reasons were never disclosed to Respondent. Accordingly, with regard to the various requests, Respondent sought: (1) more information concerning the need for the material sought from the East New York Office; /8/ (2) the identity of the issue involved, why information on all job categories was required and why unsanitized data was needed from the Murray Hill Office; (3) the "live" issue that generated the request and why unsanitized documents were required at the Jamaica Office; and (4) the case or issue related to the request for unsanitized information from the Downtown Office. /9/ Essentially, Respondent was seeking to obtain sufficient facts whereby it could make an informed judgment as to whether the data sought was necessary and relevant for any legitimate collective bargaining purpose, especially since the Union was seeking unsanitized information. However,the Union replied merely by giving one or more cryptic and conclusionary references to the Statutory sections relating to the definitions of a grievance and the rights and duties of labor organizations and agencies under the Statute; the duty of an agency to provide information "necessary for full and proper discussion, understanding and negotiation of subjects within the scope of collective bargaining"; /10/ the necessity and relevance of information to "fairly and adequately represent the interests of employees," the negotiated grievance procedure; and monitoring the parties negotiated agreement. In my view under United States Environmental Protection Agency, supra, and cases cited therein, the Union was obligated to sufficiently establish with Respondent how the information sought was necessary and relevant to it carrying out its representational obligations. Obviously what is required to fulfill this obligation will vary depending upon the circumstances of the case. Indeed, in certain situations the relevance and necessity might be apparent and no specific showing of relevance and necessity would be required, for example where the request is made when contract negotiations are imminent or actually in progress or where the request is made during a discussion of a specific grievance. But in the case herein the relevance and necessity of the requested data was never conveyed to Respondent nor apparent from the surrounding circumstances. Accordingly, I conclude the obligation to establish the relevance and necessity of the data was not met and Respondent was not obligated under the Statute to furnish the data sought. /11/ Counsel for the General Counsel argues that the requirement of establishing relevancy and necessity was met in this case, contending that the information sought was by its very nature "presumptively relevant." Counsel for the General Counsel suggests that the approach used in similar situations by the National Labor Relations Board (the Board) with court approval in cases arising under the National Labor Relations Act (the Act) should be applied to the case herein. The Board summarized its approach in a recent decision, Bohemia, Inc., 272 NLRB No. 178 (1984), as follows: " . . . It is well established that an employer must provide a union with requested information "if there is a probability that such data is relevant and will be of use to the union in fulfilling its statutory duties and responsibilities as the employees' exclusive bargaining representative." Associated General Contractors of California, 242 NLRB 891, 893 (1979), enfd. 633 F.2d 766 (9th Cir. 1980); NLRB v. Acme Industrial Co., 385 U.S. 432 (1967). The Board uses a liberal, discovery-type standard to determine whether information is relevant, or potentially relevant, to require its production. NLRB v. Truitt Mfg. Co., 351 U.S. 149 (1956). Information about terms and conditions of employment of employees actually represented by a union is presumptively relevant and necessary and is required to be produced. Ohio Power Co., 216 NLRB 987 (1975), enfd. 531 F.2d 1381 (6th Cir. 1976). Information necessary for processing grievances under a collective-bargaining agreement, including that necessary to decide whether to proceed with a grievance or arbitration, must be provided as it falls within the ambit of the parties' duty to bargain. NLRB v. Acme Industrial, supra; Bickerstaff Clay Products, 266 NLRB 983 (1983). "However, when a union's request for information concerns data about employees or operations other than those represented by the union, or data on financial, sales, and other information, there is no presumption that the information is necessary and relevant to the union's representation of employees. Rather, the union is under the burden to establish the relevance of such information. Ohio Power, supra . . . " Indeed, under the Act it has been long held that wage or related information, since it concerns the core of the employer-employee relationship, is presumptively relevant and a union is not required to show the precise relevance of it unless effective employer rebuttal comes forth. See Curtiss-Wright Corp., Wright Aero Division v. NLRB, 347 F.2d 61, at 69 (3d Cir. 1965). The logic behind the Board's approach was expressed by Board Chairman Gray Farmer, with majority agreement, earlier in Whitin Machine Works, 108 NLRB 1537 at 1541 (1954), enf'd, NLRB v. Whitin Machine Works, 217 F. 2d 593 (4th Cir. 1954), cert. denied, 349 U.S. 905 (1955). In that case Chairman Farmer stated: "I would not require that the union show the precise relevancy of the requested information to particular current bargaining issues. It is enough for me that the information relate to the wages or fringe benefits of the employees. Such information is obviously related to the bargaining process, and the union is therefore entitled to ask and receive it. "My interpretation of the employer's obligation under Section 8(a)(5) in this respect, of course, also presupposes that the bargaining agent, in this area as in all others, will seek the wage-rate information as a good-faith act in the discharge of its duty as the representative of the employees. I would, therefore, hold that, short of evidence that union requests for wage data are used as an harassing tactic and not in good-faith effort to secure pertinent bargaining information, the employer has a continuing obligation to submit such data upon request to the bargaining agent of his employees. This does not, of course, preclude the employer from requiring the union to enter into reasonable arrangements for the compilation of the requested data including provisions for bearing the additional cost to the employer of furnishing the requested information. I am convinced, after careful consideration of the import of the problem on the collective bargaining process, that this broad rule is necessary to avoid the disruptive effort of the endless bickering and jockeying which has theretofore been characteristic of union demands and employer reaction to requests by unions for wage and related information. The unusually large number of cases coming before the Board involving this issue demonstrates the disturbing effect upon collective bargaining of the disagreements which arise as to whether particular wage information sought by the bargaining agent is sufficiently relevant to particular bargaining issues. I conceive the proper rule to be that wage and related information pertaining to employees in the bargaining unit should, upon request, be made available to the bargaining agent without regard to its immediate relationship to the negotiation or administration of the collective-bargaining agreement." Notwithstanding the Board and court cases and principles stated above, the Supreme Court in Detroit Edison Company v. NLRB, 440 U.S. 301 (1979), 99 S.Ct. 1123 at 1131 stated: "A union's bare assertion that it needs information to process a grievance does not automatically oblige the employer to supply all the information in the manner requested. The duty to supply information under Section 8(a)(5) turns upon "the circumstances of the particular case," NLRB v. Truitt Mfg. Co., 351 U.S., at 153, 76 S.Ct., at 756, and much the same may be said for the type of disclosure that will satisfy that duty. See e.g., American Cyanamid Co., 129 N.L.R.B. 683, 684 (1960)." In Detroit Edison a union sought certain information about employee aptitude tests to prepare for arbitration of a grievance. The Court, after noting that no absolute rule has ever been established wherein a union's interests in arguably relevant information must always predominate over all other interests, however legitimate, id at 1132, 1133, went on to balance the conflicting interests of the parties to resolve the matter. Thus, it is apparent that where a request for "arguably relevant" information is at issue, all the circumstances of the request must be considered in balancing conflicting interests. It follows that similar consideration should be accorded a request for "presumptively relevant" data. The Authority used this approach in Veterans Administration Regional Office, Denver, Colorado, 7 FLRA 29 (1982). In that case the union, while investigating an employee's grievance alleging preselection in a promotion, sought the names of other candidates so it could match known ratings of a rating panel with particular employees. Veterans Administration, Denver, relying on prior similar cases which arose under Executive Order 11491, /12/ balanced privacy rights against the union's Statutory right for information and found the union's right and need for data to substantially outweigh the employee's right to privacy in the circumstances therein. /13/ In the case herein, the Union made broad requests for unsanitized information in situations wherein the necessity to the Union was not immediately apparent nor in such circumstances that Respondent could be expected to have known the relevance and necessity of the information to a particular concern of the Union. Thus, unsanitized time and attendance records for all employees, which would obviously include non-unit employees at the East New York Office, were sought. At the other offices the Union sought unsanitized appraisal information and other data of a particular personal nature at a time when no negotiations were planned or in progress, no particular dispute was occurring and no indication was given to management the data sought was necessary for a grievance in progress or being considered. /14/ In evaluating the request herein, even assuming arguendo that the requested information was generally presumptively relevant to collective bargaining, since the Union was seeking unsanitized data of a personal nature, I conclude Respondent's obligation to adhere to the proscriptions of the Privacy Act must be balanced against the Union's need for such information. Respondent is placed in a situation of being required to follow the dictates of two statutes, one requiring the production of information and one limiting production. It is obvious that in such situations an employer must have some information relative to why the Union needs the data in order to balance the necessity and relevance of the data against the obligations imposed by the Privacy Act. Indeed, section 7114(b)(4) of the Statute only requires the production of data " . . . to the extent not prohibited by law" and the Privacy Act permits the disclosure to a union of otherwise personal employee information where that data is "relevant and necessary" for the union to perform its proper representational functions. But how can an employer decide if particular information is relevant and necessary unless it has some idea of why the union needs the information? In my view there is no merit to the claim that a "presumptive relevance" theory would satisfy the requirement of the Privacy Act and the section 7114(b)(4)(B) of the Statute in a situation as herein. Veterans Administration Regional Office, Denver, supra, and Detroit Edison Company, supra. Rather, I conclude that under the Statute when unsanitized personal information is sought wherein Privacy Act considerations are legitimately raised, sufficient facts demonstrating a union's need must be available to an agency so the employer can balance the union's need for the information against the employer's duties and obligations under the Privacy Act and the Statute. /15/ Accordingly, in view of the entire foregoing and under the particular circumstances herein I conclude that no violation of the Statute occurred by Respondent's refusal to furnish the Union with the requested data and I recommend the Authority issue the following: ORDER IT IS HEREBY ORDERED that the Consolidated Complaint in Case Nos. 2-CA-40303, 2-CA-40304, 2-CA-40343 and 2-CA-40350 be, and hereby is, dismissed. /s/ SALVATORE J. ARRIGO Administrative Law Judge Dated: March 8, 1985 Washington, D.C. --------- FOOTNOTES$ ----------- (*) In view of the finding that the information sought by the Charging Party was not shown to be necessary within the meaning of section 7114(b)(4)(B) of the Statute, the Authority finds it unnecessary to pass upon the Judge's findings pertaining to his consideration of the Privacy Act or the contention that the "routine use" exception in the Privacy Act permits the disclosure of the requested information. (1) The record in this case consists solely of stipulated facts and documentary exhibits submitted in connection therewith. (2) Article 24 of the parties' collective bargaining agreement contains a grievance procedure under which an employee, or the Union on behalf of an employee or employees, may file a grievance regarding matters concerning sick leave. (3) Section 7103(a)(9) of the Statute sets forth the following definition: "(9) 'grievance' means any complaint -- "(A) by any employee concerning any matter relating to the employment of the employee; "(B) by any labor organization concerning any matter relating to the employment of any employee; or "(C) by any employee, labor organization, or agency concerning -- "(i) the effect or interpretation, or a claim of breach, of a collective bargaining agreement; or "(ii) any claimed violation, misinterpretation, or misapplication of any law, rule, or regulation affecting conditions of employment(.)" Section 7114 of the Statute sets forth various representation rights and duties of labor organizations and agencies and includes, inter alia, the following: "(b) The duty of an agency and an exclusive representative to negotiate in good faith under subsection (a) of this section shall include the obligation -- "(1) to approach the negotiations with a sincere resolve to reach a collective bargaining agreement; "(2) to be represented at the negotiations by duly authorized representatives prepared to discuss and negotiate on any condition of employment; "(3) to meet at reasonable times and convenient places as frequently as may be necessary, and to avoid unnecessary delays; "(4) in the case of an agency, to furnish to the exclusive representative involved, or its authorized representative, upon request and, to the extent not prohibited by law, data -- "(A) which is normally maintained by the agency in the regular course of business; "(B) which is reasonably available and necessary for full and proper discussion, understanding, and negotiations of subjects within the scope of collective bargaining; and "(C) which does not constitute guidance, advice, counsel, or training provided for management officials or supervisors, relating to collective bargaining . . . " (4) Under Article 24, Section 9(a) of the collective bargaining agreement, a Step 2 grievance may be appealed to the Step 3 level within five (5) workdays after receipt of the Step 2 decision. (5) Under Article 24, Section 9 of the collective bargaining agreement an employee, or the Union on behalf of an employee, can file a grievance concerning any matter relating to the employment of the employee. (6) Under Article 24 of the parties' collective bargaining agreement a grievance may be filed concerning a performance progress review or an Equal Employment Opportunity matter. (7) The Privacy Act, 5 U.S.C. Section 552a, provides in relevant part: "(b) Conditions of disclosure. -- No agency shall disclose any record which is contained in a system of records by any means of communication to any person, or to another agency, except pursuant to a written request by, or with the prior written consent of, the individual to whom the record pertains, unless disclosure of the record would be -- . . . . . (3) for a routine use as defined in subsection (a)(7) of this section and described under subsection (e)(4)(D) of this section . . . " The parties acknowledge that the materials requested are contained in a "system of records" within the meaning of the Privacy Act and the "routine use" exception, above, would permit Respondent: "To disclose information to officials of labor organizations recognized under 5 U.S.C. chapter 71 when relevant and necessary to their duties of exclusive representation concerning personnel policies, practices, and matters affecting working conditions." (8) This request was for information concerning all employees in the Office, not merely data confined to bargaining unit employees. (9) Since Union Vice President Chauvin volunteered to photocopy the DOWR statistics and Respondent agreed to make them available on that basis but the Union ultimately declined to follow through with this arrangement until all data requested was provided in an unsanitized fashion, I conclude the Union waived its right to obtain this data. (10) See section 7114(b)(4)(B) of the Statute. (11) In view of this resolution I find it unnecessary to decide whether the Union's request might have been deficient or other grounds as urged by Respondent in its brief. (12) Department of Defense, State of New Jersey, 3 FLRC 285 (1975), 5 A/SLMR 499 (1975), 3 A/SLMR 591 (1973); Department of the Treasury, Internal Revenue Service, Milwaukee, Wisconsin, 8 A/SLMR 113, A/SLMR No. 974, aff'd 6 FLRA 797 (1978); Internal Revenue Service, Chicago, District Office, 8 A/SLMR 309, A/SLMR No. 1004 (1978); Department of Health, Education and Welfare, Region VIII, 8 A/SLMR 949, A/SLMR No. 1109 (1978); Department of the Treasury, Internal Revenue Service and IRS Milwaukee District, 8 A/SLMR 1125, A/SLMR No. 1133 (1978). (13) The cases under the Executive Order were decided based upon section 10(e) of the Order under which an exclusive representative was entitled and responsible to represent the interests of all employees in the unit. Although in Veterans Administration, Denver, supra, the Authority specifically rejected the theory that an exclusive representative's right to information derived from section 7114(a)(1) of the Statute, which is virtually identical to the language of section 10(e) of the Executive Order, the Authority nevertheless did not reject the procedure of balancing conflicting rights an interests in these situations. (14) Indeed, when management sought to ascertain, even in a general way, how the data sought was relevant and ne essary to a legitimate Union concern, the Union refusal to give management even a reasonable hint to support its request. (15) As indicated previously, all the circumstances surrounding the request for information must be considered when assessing how much detail must be provided management relative to a union's need for data. I find noteworthy, especially when considering the particular facts of the case herein and the Authority's decision in United States Environmental Protection Agency, supra, the following language used by Court of Appeals for the Ninth Circuit in NLRB v. F.W. Woolworth Co., 235 F.2d 319 at 322 (9th Cir. 1956); rev'd 352 U.S. 938 (1956): "We do not hold that a request must painfully, laboriously or absolutely demonstrate in detail a relevancy, but we do believe that at sometime or someplace some specific relevancy should be asserted or facts should be shown whereby one could say that the employer ought to know anyway without demonstration the relevancy of the information to the relationship of the parties. It must be something more than Micawber's "something may turn up."