[ v03 p824 ]
03:0824(123)CA
The decision of the Authority follows:
3 FLRA No. 123 U.S. PATENT AND TRADEMARK OFFICE Respondent and PATENT OFFICE PROFESSIONAL ASSOCIATION Complainant Assistant Secretary Case No. 22-09584(CA) DECISION AND ORDER THE ADMINISTRATIVE LAW JUDGE ISSUED HIS RECOMMENDED DECISION AND ORDER IN THE ABOVE-ENTITLED PROCEEDING FINDING THAT THE RESPONDENT HAD ENGAGED IN CERTAIN UNILATERAL CONDUCT, PERTAINING TO A REDUCTION IN TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES BY PATENT EXAMINERS AND TO A CHANGE IN THE EXISTING POLICY OF NOTIFICATION TO SUPERVISORS REGARDING UNIT EMPLOYEE ABSENCES FROM THEIR WORKPLACE, WHICH WAS VIOLATIVE OF SECTION 19(A)(1) AND (6) OF THE EXECUTIVE ORDER 11491, AS AMENDED, AND RECOMMENDING IT CEASE AND DESIST THEREFROM AND TAKE CERTAIN AFFIRMATIVE ACTIONS AS SET FORTH IN THE ATTACHED ADMINISTRATIVE LAW JUDGE'S RECOMMENDED DECISION AND ORDER. THE ADMINISTRATIVE LAW JUDGE FURTHER FOUND OTHER CONDUCT, PERTAINING TO THE RESPONDENT'S STATEMENT THAT EMPLOYEES WERE EXPECTED TO ACHIEVE 100% OF THEIR ASSIGNED PRODUCTION GOAL AND THE ACHIEVEMENT OF ANYTHING LESS WOULD BE CONSIDERED DEFICIENT, WAS NOT VIOLATIVE OF SECTION 19(A)(1) AND (6) OF THE ORDER AND RECOMMENDED DISMISSAL OF THAT PORTION OF THE COMPLAINT. BOTH PARTIES FILED EXCEPTIONS TO THE ADMINISTRATIVE LAW JUDGE'S RECOMMENDED DECISION AND ORDER. THE FUNCTIONS OF THE ASSISTANT SECRETARY OF LABOR FOR LABOR-MANAGEMENT RELATIONS, UNDER EXECUTIVE ORDER 11491, AS AMENDED, WERE TRANSFERRED TO THE AUTHORITY UNDER SECTION 304 OF REORGANIZATION PLAN NO. 2 OF 1978 (43 F.R. 36040),WHICH TRANSFER OF FUNCTIONS IS IMPLEMENTED BY SECTION 2400.2 OF THE AUTHORITY'S RULES AND REGULATIONS (5 CFR 2400.2). THE AUTHORITY CONTINUES TO BE RESPONSIBLE FOR THE PERFORMANCE OF THESE FUNCTIONS AS PROVIDED IN SECTION 7135(B) OF THE FEDERAL SERVICE LABOR-MANAGEMENT RELATIONS STATUTE (92 STAT. 1215). THEREFORE, PURSUANT TO SECTION 2400.2 OF THE AUTHORITY'S RULES AND REGULATIONS AND SECTION 7135(B) OF THE STATUTE, THE AUTHORITY HAS REVIEWED THE RULINGS OF THE ADMINISTRATIVE LAW JUDGE MADE AT THE HEARING AND FINDS NO PREJUDICIAL ERROR WAS COMMITTED. THE RULINGS ARE HEREBY AFFIRMED. UPON CONSIDERATION OF THE ADMINISTRATIVE LAW JUDGE'S RECOMMENDED DECISION AND ORDER AND THE ENTIRE RECORD IN THE SUBJECT CASE, INCLUDING THE EXCEPTIONS FILED BY THE PARTIES, THE AUTHORITY HEREBY ADOPTS THE ADMINISTRATIVE LAW JUDGE'S FINDINGS, CONCLUSIONS AND RECOMMENDATIONS. IN ADOPTING THE ADMINISTRATIVE LAW JUDGE'S FINDING THAT TURNAROUND TIME OR "TIME TARGETS" IN THIS CASE IS A NEGOTIABLE MATTER WITHIN THE MEANING OF SECTION 11(A) OF THE EXECUTIVE ORDER, THE AUTHORITY DOES NOT CONSTRUE THE ADMINISTRATIVE LAW JUDGE'S FINDING TO MEAN THAT ANY PROPOSAL CONCERNED WITH THE SUBJECT OF TURNAROUND TIME OR TIME TARGETS WOULD BE WITHIN THE DUTY TO BARGAIN, I.E., CONSISTENT WITH APPLICABLE LAW AND REGULATIONS. RATHER, NOTING THAT THE ADMINISTRATIVE LAW JUDGE WAS NOT PRESENTED WITH NOR WAS HIS DETERMINATION BASED UPON A SPECIFIC PROPOSAL WITH REGARD THERETO, IN OUR VIEW, THE ADMINISTRATIVE LAW JUDGE MERELY RULED THAT SPECIFIC PROPOSALS PERTAINING TO THE MATTER OF TURNAROUND TIME OR TIME TARGETS COULD BE DRAFTED WITHIN THE SCOPE OF THE DUTY TO BARGAIN UNDER THE EXECUTIVE ORDER. ACCORDINGLY, IN THE CIRCUMSTANCES OF THE INSTANT CASE, THE AUTHORITY FINDS, IN AGREEMENT WITH THE ADMINISTRATIVE LAW JUDGE, THAT THE RESPONDENT VIOLATED SECTION 19(A)(1) AND (6) OF THE EXECUTIVE ORDER BY UNILATERALLY REDUCING THE TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES BY PATENT EXAMINERS. HOWEVER, IN SO FINDING, THE AUTHORITY MAKES NO JUDGMENT AS TO WHETHER PROPOSALS RELATING TO THE MATTER OF TIME TARGETS FOR THE PERFORMANCE OF VARIOUS DUTIES WOULD BE WITHIN THE DUTY TO BARGAIN UNDER THE STATUTE. SUCH A DETERMINATION WOULD REQUIRE THE PRESENTATION OF PROPOSALS SUFFICIENTLY SPECIFIC AND DELIMITED IN FORM AND CONTENT BY WHICH THE AUTHORITY COULD ASCERTAIN WHETHER NEGOTIATIONS OVER SUCH PROPOSALS WOULD BE CONSISTENT WITH LAW, REGULATIONS AND THE STATUTE. /1A/ ORDER PURSUANT TO SECTION 2400.2 OF THE RULES AND REGULATIONS OF THE FEDERAL LABOR RELATIONS AUTHORITY AND SECTION 7135 OF THE FEDERAL SERVICE LABOR-MANAGEMENT RELATIONS STATUTE, THE AUTHORITY HEREBY ORDERS THAT THE U.S. PATENT AND TRADEMARK OFFICE SHALL: 1. CEASE AND DESIST FROM: (A) INSTITUTING CHANGES IN THE LENGTH OF TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES BY UNIT EMPLOYEES IN GROUP 310 WITHOUT FIRST NOTIFYING THE PATENT OFFICE PROFESSIONAL ASSOCIATION, THE EXCLUSIVE REPRESENTATIVE OF THE UNIT EMPLOYEES, AND AFFORDING SUCH REPRESENTATIVE THE OPPORTUNITY TO MEET AND CONFER, TO THE EXTENT CONSONANT WITH LAW AND REGULATIONS, WITH REGARD TO ANY PROPOSED CHANGES IN TURNAROUND TIME. (B) INSTITUTING CHANGES IN THE EXISTING POLICY OF NOTIFICATION TO SUPERVISORS REGARDING UNIT EMPLOYEE ABSENCES FROM THEIR WORKPLACE WITHOUT FIRST NOTIFYING THE PATENT OFFICE PROFESSIONAL ASSOCIATION, THE EXCLUSIVE REPRESENTATIVE OF THE UNIT EMPLOYEES, AND AFFORDING SUCH REPRESENTATIVE THE OPPORTUNITY TO MEET AND CONFER TO THE EXTENT CONSONANT WITH LAW AND REGULATIONS, ON SUCH CHANGES. (C) IN ANY LIKE OR RELATED MANNER INTERFERING WITH, RESTRAINING, OR COERCING ITS EMPLOYEES IN THE EXERCISE OF THEIR RIGHTS ASSURED BY EXECUTIVE ORDER 11491, AS AMENDED. 2. TAKE THE FOLLOWING AFFIRMATIVE ACTIONS: (A) RESCIND THE CHANGE IN TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES IN GROUP 310 AS ANNOUNCED BY GROUP DIRECTOR NEWMAN ON OCTOBER 5, 1978. (B) RESCIND THE CHANGE IN POLICY OF NOTIFYING SUPERVISORS REGARDING UNIT EMPLOYEE ABSENCES FROM THEIR WORKPLACE AS ANNOUNCED BY GROUP DIRECTOR NEWMAN ON OCTOBER 5, 1978. (C) NOTIFY THE PATENT OFFICE PROFESSIONAL ASSOCIATION OF ANY INTENDED CHANGE IN THE TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES AND OF ANY INTENDED CHANGE IN THE POLICY OF NOTIFYING SUPERVISORS REGARDING UNIT EMPLOYEE ABSENCES FROM THEIR WORKPLACE AND, UPON REQUEST, MEET AND CONFER IN GOOD FAITH, TO THE EXTENT CONSONANT WITH LAW, REGULATIONS AND THE STATUTE, ON SUCH INTENDED CHANGES. (D) POST AT ITS FACILITIES IN CRYSTAL CITY, ARLINGTON, VIRGINIA, COPIES OF THE ATTACHED NOTICE MARKED "APPENDIX" ON FORMS TO BE FURNISHED BY THE FEDERAL LABOR RELATIONS AUTHORITY. UPON RECEIPT OF SUCH FORMS, THEY SHALL BE SIGNED BY THE DEPUTY ASSISTANT COMMISSIONER FOR PATENTS, AND SHALL BE POSTED AND MAINTAINED BY HIM FOR 60 CONSECUTIVE DAYS THEREAFTER, IN CONSPICUOUS PLACES, INCLUDING ALL BULLETIN BOARDS AND OTHER PLACES WHERE NOTICES TO EMPLOYEES CUSTOMARILY ARE POSTED. THE DEPUTY ASSISTANT COMMISSIONER SHALL TAKE REASONABLE STEPS TO INSURE THAT SUCH NOTICES ARE NOT ALTERED, DEFACED, OR COVERED BY ANY OTHER MATERIAL. (E) NOFITY THE FEDERAL LABOR RELATIONS AUTHORITY, IN WRITING, WITHIN 30 DAYS FROM THE DATE OF THIS ORDER AS TO WHAT STEPS HAVE BEEN TAKEN TO COMPLY HEREWITH. IT IS HEREBY ORDERED THAT THE PORTION OF THE COMPLAINT FOUND NOT TO BE VIOLATIVE OF THE EXECUTIVE ORDER BE, AND IT HEREBY IS, DISMISSED. ISSUED, WASHINGTON, D.C., JULY 31, 1980 RONALD W. HAUGHTON, CHAIRMAN HENRY B. FRAZIER III, MEMBER LEON B. APPLEWHAITE, MEMBER FEDERAL LABOR RELATIONS AUTHORITY /1A/ IN CONFORMITY WITH SECTION 902(B) OF THE CIVIL SERVICE REFORM ACT OF 1978 (92 STAT. 1224), THE PRESENT CASE IS DECIDED SOLELY ON THE BASIS OF E.O. 11491, AS AMENDED, AND AS IF THE NEW FEDERAL SERVICE LABOR-MANAGEMENT RELATIONS STATUTE (92 STAT. 1191) HAD NOT BEEN ENACTED. THE DECISION AND ORDER DOES NOT PREJUDGE IN ANY MANNER EITHER THE MEANING OR APPLICATION OF RELATED PROVISIONS IN THE NEW STATUTE OR THE RESULT WHICH WOULD BE REACHED BY THE AUTHORITY IF THE CASE HAD ARISEN UNDER THE STATUTE RATHER THAN THE EXECUTIVE ORDER. APPENDIX NOTICE TO ALL EMPLOYEES PURSUANT TO A DECISION AND ORDER OF THE FEDERAL LABOR RELATIONS AUTHORITY AND IN ORDER TO EFFECTUATE THE POLICIES OF CHAPTER 71 OF TITLE 5 OF THE UNITED STATES CODE FEDERAL SERVICE LABOR-MANAGEMENT RELATIONS WE HEREBY NOTIFY OUR EMPLOYEES THAT: WE WILL NOT INSTITUTE CHANGES IN THE LENGTH OF TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES BY UNIT EMPLOYEES IN GROUP 310 WITHOUT FIRST NOTIFYING THE PATENT OFFICE PROFESSIONAL ASSOCIATION, THE EXCLUSIVE REPRESENTATIVE OF THE UNIT EMPLOYEES, AND AFFORDING SUCH REPRESENTATIVE THE OPPORTUNITY TO MEET AND CONFER, TO THE EXTENT CONSONANT WITH LAW AND REGULATIONS, WITH REGARD TO ANY PROPOSED CHANGES IN TURNAROUND TIME. WE WILL NOT INSTITUTE CHANGES IN THE EXISTING POLICY OF NOTIFICATION TO SUPERVISORS REGARDING UNIT EMPLOYEE ABSENCES FROM THEIR WORKPLACE WITHOUT FIRST NOTIFYING THE PATENT OFFICE PROFESSIONAL ASSOCIATION, THE EXCLUSIVE REPRESENTATIVE OF THE UNIT EMPLOYEES, AND AFFORDING SUCH REPRESENTATIVE THE OPPORTUNITY TO MEET AND CONFER, TO THE EXTENT CONSONANT WITH LAW AND REGULATIONS, ON SUCH CHANGES. WE WILL NOT IN ANY LIKE OR RELATED MANNER INTERFERE WITH, RESTRAIN OR COERCE OUR EMPLOYEES IN THE EXERCISE OF THEIR RIGHTS ASSURED BY EXECUTIVE ORDER 11491, AS AMENDED. WE WILL RESCIND THE CHANGE IN TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES IN GROUP 310 AS ANNOUNCED BY GROUP DIRECTOR NEWMAN ON OCTOBER 5, 1978. WE WILL RESCIND THE CHANGE IN POLICY OF NOTIFYING SUPERVISORS REGARDING UNIT EMPLOYEE ABSENCES FROM THEIR WORKPLACE AS ANNOUNCED BY GROUP DIRECTOR NEWMAN ON OCTOBER 5, 1978. WE WILL NOTIFY THE PATENT OFFICE PROFESSIONAL ASSOCIATION OF ANY INTENDED CHANGE IN THE TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES AND OF ANY INTENDED CHANGE IN THE POLICY OF NOTIFYING SUPERVISORS REGARDING UNIT EMPLOYEE ABSENCES FROM THEIR WORKPLACE AND, UPON REQUEST, MEET AND CONFER IN GOOD FAITH, TO THE EXTENT CONSONANT WITH LAW, REGULATIONS AND THE STATUTE, ON SUCH INTENDED CHANGES. (AGENCY OR ACTIVITY) DATED: BY: (SIGNATURE) THIS NOTICE MUST REMAIN POSTED FOR 60 CONSECUTIVE DAYS FROM THE DATE OF POSTING AND MUST NOT BE ALTERED, DEFACED, OR COVERED BY ANY OTHER MATERIAL. IF EMPLOYEES HAVE ANY QUESTIONS CONCERNING THIS NOTICE OR COMPLIANCE WITH ANY OF ITS PROVISIONS, THEY MAY COMMUNICATE DIRECTLY WITH THE REGIONAL DIRECTOR, FEDERAL LABOR RELATIONS AUTHORITY, WHOSE ADDRESS IS: ROOM 300, 1133 15TH STREET, N.W., WASHINGTON, D.C. 20005, AND WHOSE TELEPHONE NUMBER IS (202) 653-8452. DECISION AND ORDER COPIES OF THE DECISION AND ORDER OF THE FEDERAL LABOR RELATIONS AUTHORITY IN THE SUBJECT PROCEEDING HAVE THIS DAY BEEN MAILED TO THE PARTIES LISTED BELOW: ROBERT S. SHERMAN, CHIEF EMPLOYEE RELATIONS DIVISION PATENT AND TRADEMARK OFFICE CP2 - 9C06 2011 JEFFERSON DAVIS HIGHWAY ARLINGTON, VIRGINIA 22202 RONALD J. STERN PATENT OFFICE PROFESSIONAL ASSOCIATION P. O. BOX 2745 ARLINGTON, VIRGINIA 22202 MR. ALEXANDER T. GRAHAM REGIONAL DIRECTOR FEDERAL LABOR RELATIONS AUTHORITY 1133 15TH STREET, N.W., ROOM 300 WASHINGTON, D.C. 20005 RONALD J. STERN, ESQUIRE PATENT OFFICE PROFESSIONAL ASSOCIATION P.O. BOX 2745 ARLINGTON, VIRGINIA 22202 FOR THE COMPLAINANT ROBERT S. SHERMAN, ESQUIRE CHIEF, EMPLOYEES RELATIONS DIVISION PATENT AND TRADEMARK OFFICE UNITED STATES DEPARTMENT OF COMMERCE WASHINGTON, D.C. 20231 FOR THE RESPONDENT BEFORE: WILLIAM B. DEVANEY ADMINISTRATIVE LAW JUDGE RECOMMENDED DECISION AND ORDER STATEMENT OF THE CASE THIS IS A PROCEEDING UNDER EXECUTIVE ORDER 11491, AS AMENDED (HEREINAFTER ALSO REFERRED TO AS THE "ORDER"). PURSUANT TO TRANSITION RULES AND REGULATIONS, FEDERAL REGISTER, VOL 44, NO. 1, JANUARY 2, 1979, P. 7-8 AND FEDERAL REGISTER, VOL 44, NO . . . , JULY . . . SECTION 2400.2 OF THE TRANSITION RULES AND REGULATIONS (5 C.F.R. SECTION 2400.2) THIS MATTER WAS INITIATED BY A CHARGE FILED ON, OR ABOUT, OCTOBER 13, 1978; A COMPLAINT FILED ON DECEMBER 29, 1978, WHICH ALLEGED VIOLATIONS OF SECTIONS 19(A)(1), (5) AND (6) OF THE ORDER (ALJ EXH. 1); AND AN AMENDED COMPLAINT FILED ON JUNE 11, 1979, WHICH ALLEGED VIOLATION OF SECTIONS 19(A)(1) AND (6) OF THE ORDER (ALJ EXH. 2). NOTICE OF HEARING ISSUED ON JUNE 26, 1979, FOR A HEARING ON JULY 25, 1979 (ALJ EXH. 3); AND ON JULY 23, 1979, AT THE REQUEST OF RESPONDENT, WITH CONSENT OF COMPLAINANT, AND FOR GOOD CAUSE SHOWN, NOTICE RESCHEDULING THE HEARING FOR AUGUST 27, 1979, WAS ISSUED BY THE UNDERSIGNED (ALJ EXH. 5), PURSUANT TO WHICH A HEARING WAS DULY HELD IN WASHINGTON, D.C. ON AUGUST 27 AND 29, 1979. ALL PARTIES WERE REPRESENTED BY COUNSEL, WERE AFFORDED FULL OPPORTUNITY TO BE HEARD, TO EXAMINE AND CROSS-EXAMINE WITNESSES, AND TO INTRODUCE EVIDENCE BEARING ON THE ISSUES INVOLVED HEREIN. AT THE CLOSE OF THE HEARING, OCTOBER 15, 1979, WAS FIXED AS THE DATE FOR THE FILING OF BRIEFS AND EACH PARTY HAS TIMELY FILED AN EXCELLENT BRIEF WHICH HAVE BEEN CAREFULLY CONSIDERED. UPON THE BASIS OF THE ENTIRE RECORD, INCLUDING MY OBSERVATION OF THE WITNESSES AND THEIR DEMEANOR, I MAKE THE FOLLOWING FINDINGS, CONCLUSIONS AND RECOMMENDATIONS: FINDINGS AND CONCLUSIONS A. BACKGROUND. THE PATENT AND TRADEMARK OFFICE (PTO), A PRIMARY OPERATING UNIT OF THE DEPARTMENT OF COMMERCE, IS HEADED BY THE COMMISSIONER OF PATENTS AND TRADEMARKS. THERE ARE THREE MAJOR SUBDIVISIONS WITHIN THE PTO, ONLY ONE OF WHICH IS INVOLVED HEREIN, NAMELY, THE SUBDIVISION UNDER THE JURISDICTION OF THE ASSISTANT COMMISSIONER FOR PATENTS, WHICH INCLUDES THE PATENT EXAMINING CORPS OF ABOUT 1,000 PATENT EXAMINERS WHO ARE INDIVIDUALS TECHNICALLY TRAINED TO EXAMINE PATENT APPLICATIONS RELATING TO INVENTIONS IN VARIOUS FIELDS. THE PTO RECEIVES IN EXCESS OF 100,000 PATENT APPLICATIONS EACH YEAR. EACH APPLICATION IS EXAMINED BY A PATENT EXAMINER FOR COMPLIANCE WITH THE STATUTE, WITH CASE LAW AND WITH APPLICABLE REGULATIONS. THE PATENT EXAMINING CORPS IS DIVIDED INTO 15 FUNCTIONAL GROUPS. EACH GROUP IS HEADED BY A GROUP DIRECTOR. EACH GROUP IS FURTHER DIVIDED INTO TECHNOLOGICAL SPECIALITY UNITS, KNOWN AS ART UNITS. ART UNITS ARE SUPERVISED BY SUPERVISORY PRIMARY EXAMINERS. WITHIN EACH ART UNIT ARE PATENT EXAMINERS RANGING IN GRADE FROM GS-5 TO GS-15. THE INITIAL EXAMINATION OF A PATENT APPLICATION MAY, AND FREQUENTLY DOES, REVEAL DEFICIENCIES IN WHICH CASE THE APPLICATION IS RETURNED TO THE INVENTOR, OR REPRESENTATIVE, FOR CLARIFICATION OR CORRECTION. WHEN RESUBMITTED, THE APPLICATION IS CONSIDERED AN AMENDED CASE AND THE TIME IT TAKES AN EXAMINER TO ACT FURTHER ON AN AMENDED CASE IS KNOWN AS TURNAROUND TIME. MR. MARK NEWMAN HAS BEEN A GROUP DIRECTOR SINCE SEPTEMBER, 1971, FIRST OF GROUP 340, THEN, FROM MAY, 1974, OF GROUP 350, AND FROM OCTOBER 1, 1978, OF GROUP 310. THE INCIDENTS INVOLVED IN THIS PROCEEDING RELATE TO GROUP 310 FOLLOWING MR. NEWMAN'S ASSUMPTION OF DUTIES AS DIRECTOR OF GROUP 310. B. FACTS GIVING RISE TO THIS PROCEEDING. THERE IS NO DISPUTE AS TO THE FACTS WHICH GAVE RISE TO THIS PROCEEDING. ON OCTOBER 5, 1978, MR. NEWMAN MET WITH ALL PROFESSIONAL EMPLOYEES OF GROUP 310. MR. NEWMAN HAD ASSUMED HIS NEW POSITION AS DIRECTOR OF GROUP 310 A FEW DAYS EARLIER AND THE MEETING WAS HELD FOR THE PURPOSE OF INTRODUCING HIM TO THE PROFESSIONAL EMPLOYEES OF GROUP 310 AND TO INSTRUCT THEM AS TO HOW HE INTENDED TO OPERATE GROUP 310. MR. NEWMAN STATED THAT: A) THERE WOULD BE A CHANGE FROM 60 TO 30 DAYS TURNAROUND TIME FOR AMENDED CASES. RESPONDENT CONCEDES, IN ITS BRIEF AT PAGE 3, THAT THIS WAS A CHANGE IN OPERATING PROCEDURES; B) THAT EMPLOYEES SHOULD KEEP THEIR SUPERVISORS APPRISED OF THEIR WHEREABOUTS FOR ABSENCES IN EXCESS OF 10 MINUTES; AND C) THAT, AS PROFESSIONAL EMPLOYEES, EXAMINERS WOULD BE EXPECTED TO ACHIEVE 100 PER CENT OF THEIR INDIVIDUALLY ASSIGNED PRODUCTION GOALS; THAT "ANYTHING LESS THAN 100% OF EXPECTANCY WAS CONSIDERED DEFICIENT" (JT. EXH. 7, P. 3; TR. 101). COMPLAINANT CONTENDS THAT EACH OF THE ABOVE ANNOUNCEMENTS BY MR. NEWMAN CONSTITUTED A CHANGE OF AN ESTABLISHED CONDITION OF EMPLOYMENT AS TO WHICH COMPLAINANT WAS ENTITLED TO NOTICE AND OPPORTUNITY TO BARGAIN PRIOR TO SUCH CHANGE BEING IMPLEMENTED; THAT RESPONDENT WAS GIVEN NO ADVANCE NOTICE OF THE OCTOBER 5, 1978, ANNOUNCEMENT, AND, OF COURSE, NO OPPORTUNITY TO BARGAIN PRIOR TO ANNOUNCEMENT OF THE CHANGES IN PERSONNEL POLICIES AND WORKING CONDITIONS. RESPONDENT, IN ITS BRIEF AT PAGES 13-14, "ADMITS A VIOLATION OF SECTIONS 19(A)(1) AND (6) OF THE ORDER IN ITS FAILURE TO PROVIDE TO POPA (RESPONDENT) ADVANCE NOTICE OF THE OCTOBER 5, 1978, MEETING"; BUT DENIES THAT IT HAS OTHERWISE VIOLATED THE ORDER AND/OR ASSERTS THAT COMPLAINANT "HAS FAILED TO SUSTAIN ITS BURDEN OF PROOF BY EITHER A PREPONDERANCE OF THE EVIDENCE OR EVEN BY A LESSER STANDARD OF SUBSTANTIAL EVIDENCE." (RESPONDENT'S BRIEF, P. 14). C. THE ALLEGED VIOLATIONS. 1. TURNAROUND TIME. RESPONDENT CONTENDS THAT ITS CONCEDED UNILATERAL CHANGE IN OPERATING PROCEDURE, WHEREBY TURNAROUND TIME WAS CHANGED FROM 60 DAYS TO 30 DAYS, WAS, NEVERTHELESS, A RESERVED RIGHT OF MANAGEMENT PROTECTED BY SECTION 12(B)(5) OF THE ORDER /1/ OR, AT MOST, WAS A PERMISSIBLE AREA OF BARGAINING PURSUANT TO SECTION 11(B) OF THE ORDER, BUT NOT, IN ANY EVENT, A REQUIRED MATTER FOR BARGAINING; AND, MOREOVER, THAT, WHILE RESPONDENT DID NOT GIVE ADVANCE NOTICE OF THE IMPENDING CHANGE IN TURNAROUND TIME, THE CHANGE WAS NOT TO BE EFFECTIVE UNTIL THREE MONTHS AFTER MR. NEWMAN'S ANNOUNCEMENT ON OCTOBER 5, 1978, AND COMPLAINANT, WITH AMPLE OPPORTUNITY TO REQUEST NEGOTIATIONS ON IMPACT AND IMPLEMENTATION, FAILED TO DO SO. SECTION 12(B)(5) PROVIDES AS FOLLOWS: SECTION 12(B) MANAGEMENT OFFICIALS OF THE AGENCY RETAIN THE RIGHT, IN ACCORDANCE WITH APPLICABLE LAWS AND REGULATIONS-- * * * * "(5) TO DETERMINE THE METHODS, MEANS, AND PERSONNEL BY WHICH SUCH OPERATIONS ARE TO BE CONDUCTED; . . . " SECTION 11(B) OF THE ORDER PROVIDES AS FOLLOWS: "(B) IN PRESCRIBING REGULATIONS RELATING TO PERSONNEL POLICIES AND PRACTICES AND WORKING CONDITIONS, AN AGENCY SHALL HAVE DUE REGARD FOR THE OBLIGATIONS IMPOSED BY PARAGRAPH (A) OF THIS SECTION, HOWEVER, THE OBLIGATION TO MEET AND CONFER DOES NOT INCLUDE MATTERS WITH RESPECT TO THE MISSION OF AN AGENCY; ITS BUDGET; ITS ORGANIZATION; THE NUMBER OF EMPLOYEES; AND THE NUMBERS, TYPES, AND GRADES OF POSITIONS OF EMPLOYEES ASSIGNED TO AN ORGANIZATIONAL UNIT, WORK PROJECT OR TOUR OF DUTY; THE TECHNOLOGY OF PERFORMING ITS WORK; OR ITS INTERNAL SECURITY PRACTICES. THIS DOES NOT PRECLUDE THE PARTIES FROM NEGOTIATING AGREEMENTS PROVIDING APPROPRIATE ARRANGEMENTS FOR EMPLOYEES ADVERSELY AFFECTED BY THE IMPACT OF REALIGNMENT OF WORK FORCES OR TECHNOLOGICAL CHANGE." THERE IS NO DOUBT THAT THE TURNAROUND TIME FOR AMENDED CASES IN GROUP 310 HAD BEEN 60 DAYS PRIOR TO MR. NEWMAN'S ANNOUNCEMENT ON OCTOBER 5, 1978, THAT, EFFECTIVE JANUARY, 1979, IT WOULD BE 30 DAYS; NOR, THAT, BEGINNING IMMEDIATELY, EXAMINERS WERE EXPECTED TO DISPOSE OF PENDING AMENDED CASES SO THAT BEGINNING IN JANUARY 1979, THE 30 DAY TURNAROUND TIME LIMIT WOULD BE ADHERED TO. INDEED, EXCEPT FOR GROUPS 340 AND 350, WHEN SUPERVISED BY MR. NEWMAN, THE STANDARD FOR ALL GROUPS, AS SET FORTH IN THE MEMORANDUM OF DEPUTY ASSISTANT COMMISSIONER FOR PATENTS, MR. WILLIAM FELDMAN, TO DIRECTORS, PATENT EXAMINING GROUPS, DATED MARCH 5, 1973 (JT. EXH. 10) WAS, AND IS, " . . . TWO MONTHS OF RECEIPT OF THE AMENDMENTS", WHICH MR. FELDMAN FURTHER EMPHASIZED IN HIS MEMORANDUM, TO DIRECTORS, PATENT EXAMINING GROUPS, DATED JUNE 22, 1973 (JT. EXH. 11). IT IS FURTHER NOTED, THAT MR. FELDMAN IN HIS MEMORANDUM OF JUNE 22, 1973, STATED, IN PART, AS FOLLOWS: " . . . ONE OF THE PRIMARY ELEMENTS CONSTITUTING THE GOALS OF THE PATENT EXAMINING GROUPS IS TO ACT ON ALL AMENDED PATENT APPLICATIONS WITHIN TWO MONTHS OF RECEIPT OF THE AMENDMENTS. "TO OBVIATE ANY FURTHER MISUNDERSTANDING OF THIS MATTER, UNTIL FURTHER NOTICE FROM THIS OFFICE NO PATENT EXAMINER SHALL ACT ON ANY NEW CASE NOT ENJOYING SPECIAL STATUS AS LONG AS HE HAS AN AMENDED CASE OVER TWO MONTHS OLD . . . " (JR. EXH. 11). WHILE IT IS OBVIOUS THAT THE PATENT OFFICE HAS LONG BEEN CONCERNED WITH THE ORDERLY DISPOSITION OF AMENDED CASES, BOTH THE WRITTEN POLICY AS TO THE TWO MONTH (60 DAY) TURNAROUND TIME FOR AMENDED CASES, AS SET FORTH BY THE DEPUTY ASSISTANT COMMISSIONER FOR PATENTS, MR. FELDMAN, AND THE PRACTICE WITHIN GROUP 310 ESTABLISH FIRMLY THAT, PRIOR TO OCTOBER 5, 1978, THE TURNAROUND TIME IN GROUP 310 HAD BEEN 60 DAYS AND THAT MR. NEWMAN UNILATERALLY, ON OCTOBER 5, 1978, ANNOUNCED THAT TURNAROUND TIME FOR GROUP 310 WOULD BE 30 DAYS. WHILE IT IS TRUE THAT THE 30 DAY TURNAROUND TIME WAS NOT EFFECTIVE UNTIL JANUARY, 1979, THE RECORD SHOWS THAT MR. NEWMAN'S ANNOUNCEMENT HAD AN IMMEDIATE EFFECT INASMUCH AS EACH EXAMINER WAS EXPECTED TO DISPOSE OF ANY BACKLOG OF AMENDED CASES SO THAT BEGINNING JANUARY, 1979, THE NEW TURNAROUND TIME STANDARD WOULD BE FULLY EFFECTIVE, AND EACH SUPERVISOR WAS EXPECTED TO INSURE ACHIEVEMENT OF THIS OBJECTIVE BY REASSIGNING, IF NECESSARY, AMENDED CASES. THE 60 DAY TURNAROUND TIME FOR AMENDED CASES WAS AN ESTABLISHED CONDITION OF EMPLOYMENT WHICH RESPONDENT WAS NOT FREE TO CHANGE WITHOUT PRIOR NOTICE TO COMPLAINANT AND AN OPPORTUNITY TO NEGOTIATE PRIOR TO IMPLEMENTATION UNLESS IT WAS A RESERVED RIGHT OF MANAGEMENT. IS TURNAROUND TIME A "METHOD" WITHIN THE MEANING OF SECTION 12(B)(5) OF THE ORDER? I HAVE GIVEN CAREFUL CONSIDERATION TO: TIDEWATER VIRGINIA FEDERAL EMPLOYEES METAL TRADES COUNCIL AND NAVAL PUBLIC WORKS CENTER, NORFOLK, VIRGINIA, FLRC NO. 71A-56, 1 FLRC 431(1973), CITED AND RELIED UPON BY RESPONDENT, AS WELL AS TO: 78TH DIVISION (TRAINING), KILMER USAR CENTER, EDISON NEW JERSEY AND AMERICAN FEDERATION OF GOVERNMENT EMPLOYEES, LOCAL 2807, AFL-CIO, 1 FLRA NO. 97 (AUGUST 15, 1979) (FLRA REPORT NO. 14, SEPTEMBER 21, 1979), AND CONCLUDE THAT SUCH ESTABLISHED "TIME TARGET" OR "GOAL" IS NOT A "METHOD" WITHIN THE MEANING OF SECTION 12(B)(5) OF THE ORDER. THE AUTHORITY, IN ITS 78TH DIVISION, DECISION, STATED, IN RELEVANT PART, AS FOLLOWS: "AN EXAMINATION OF THE RECORD REVEALS THAT THE 'PERFORMANCE STANDARDS' AS THEY ARE REFERRED TO BY THE PARTIES AND THE ADMINISTRATIVE LAW JUDGE, ARE, IN ACTUALITY, GUIDELINES FOR USE BY UNIT EMPLOYEES IN PERFORMING THEIR ASSIGNED DUTIES. MORE SPECIFICALLY, THE PERFORMANCE STANDARDS' OUTLINED THE METHODS BY WHICH THE PARTICULAR JOB WAS TO BE PERFORMED. "IN THE AUTHORITY'S VIEW THESE STANDARDS' IN ISSUE HEREIN, CONSTITUTE A 'METHOD' WITHIN THE MEANING OF SECTION 12(B((5) OF THE ORDER RATHER THAN A MEASURE OF INDIVIDUAL PRODUCTIVITY ENCOMPASSED BY SECTION 11(A) OF THE ORDER. /4/ TIDEWATER VIRGINIA FEDERAL EMPLOYEES METAL TRADES COUNCIL, SUPRA, HAD INVOLVED A UNION PROPOSAL CONCERNING "WORK ASSIGNMENT" AND "CONTRACTING OUT OF BARGAINING UNIT WORK"; AND, WHILE NEITHER THAT CASE NOR THE 78TH DIVISION DECISION OF THE AUTHORITY, SUPRA, INVOLVED A "TIME TARGET" OR "GOAL", THE AUTHORITY'S SPECIFIC RESERVATION THAT "A MEASURE OF INDIVIDUAL PRODUCTIVITY" IS "ENCOMPASSED BY SECTION 11(A) OF THE ORDER", AND THEREFORE NOT GOVERNED BY SECTION 12(B)(5) OF THE ORDER, AND THE AUTHORITY'S REFERENCE TO THE COUNCIL'S PATENT OFFICE PROFESSIONAL ASSOCIATION, DECISION, SUPRA, IN WHICH "PRODUCTIONS GOALS" WAS HELD NEGOTIABLE UNDER SECTION 11(A) OF THE ORDER, TOGETHER WITH THE DECISION OF THE ASSISTANT SECRETARY, IN NATIONAL LABOR RELATIONS BOARD, A/SLMR NO. 246, 3 A/SLMR 88(1973), PERSUASIVELY DEMONSTRATE THAT TURNAROUND TIME FOR PATENT EXAMINERS WAS A NEGOTIABLE MATTER WITHIN THE MEANING OF SECTION 11(A) OF THE ORDER. IN NATIONAL LABOR RELATIONS BOARD, SUPRA, THE ASSISTANT SECRETARY STATED, IN PART, AS FOLLOWS: " . . . I FIND THAT . . . RESPONDENT'S INSTITUTION OF CHANGES IN TIME SCHEDULES FOR THE PROCESSING OF CASES . . . IS A MATTER AFFECTING WORKING CONDITIONS WITHIN THE MEANING OF SECTION 11(A) OF THE ORDER AND A PROPER SUBJECT FOR COLLECTIVE BARGAINING. . . . IN MY VIEW, THE RIGHT TO ENGAGE IN A DIALOGUE WITH RESPECT TO A CHANGE IN EMPLOYEE WORKING CONDITIONS BECOMES MEANINGFUL ONLY WHEN AGENCY MANAGEMENT HAS AFFORDED THE EXCLUSIVE REPRESENTATIVE REASONABLE NOTIFICATION AND AMPLE OPPORTUNITY TO EXPLORE FULLY THE MATTER PRIOR TO THE IMPLEMENTATION OF SUCH CHANGE. IF, AS HERE, A PARTY TO AN EXCLUSIVE BARGAINING RELATIONSHIP WERE FREE TO MAKE UNILATERAL CHANGES IN ESTABLISHED WORKING CONDITIONS OF UNIT EMPLOYEES, THE OBLIGATION ESTABLISHED UNDER SECTION 11(A) TO MEET AND CONFER ON SUCH WORKING CONDITIONS WITH AN EXCLUSIVE REPRESENTATIVE WOULD BECOME MEANINGLESS. IN ADDITION, SUCH UNILATERAL CONTACT BY AN AGENCY HAS THE EFFECT OF UNDERCUTTING THE EXCLUSIVE BARGAINING REPRESENTATIVE, THEREBY DESTROYING ITS EFFECTIVENESS IN THE EYES OF THOSE WHOM IT REPRESENTS." (3 A/SLMR AT 90) TURNAROUND TIME, OR A "TIME TARGET" FOR DISPOSITION OF AMENDED CASES, IS A VERY DIRECT MEASURE OF INDIVIDUAL PRODUCTIVITY. IN ADDITION, THE RECORD SHOWS THAT CHANGE IN TURNAROUND TIME MAY IMPACT ON PRODUCTION GOALS IN VARIOUS WAYS. FOR EXAMPLE, AN EXAMINER IN THE INITIAL EXAMINATION OF THE PATENT APPLICATION GAINS A DEGREE OF FAMILIARIZATION WITH THE APPLICATION. PRESUMABLY, THIS WOULD VARY DEPENDING ON THE NATURE OF THE DEFICIENCIES ENCOUNTERED; BUT WOULD INVOLVE PERFORMANCE OF SOME PORTION OF THE WORK REQUIRED FOR A FINAL DECISION ON THE APPLICATION. REASSIGNMENT OF AN AMENDED CASE RESULTS IN THE LOSS OF THIS EXPERTISE, WHICH, I ASSUME, WOULD RANGE FROM MODEST TO VERY SUBSTANTIAL, AND IMPOSE A GREATER BURDEN ON THE EXAMINER TO WHOM THE AMENDED CASE IS ASSIGNED SINCE, TO HIM, THE MATTER IS, ESSENTIALLY, A "NEW" CASE BUT WITH THE TIME LIMITATION OF AN AMENDED CASE. OVERALL PRODUCTIVITY OF THE OFFICE IS AFFECTED WHEN AMENDED CASES ARE REASSIGNED, INTER ALIA, TO THE EXTENT OF DUPLICATION OF WORK. ACCORDINGLY, I CONCLUDE THAT TURNAROUND TIME FOR THE DISPOSITION OF AMENDED CASES IN THE PATENT OFFICE IS A TIME SCHEDULE TO THE SAME EXTENT AS THE TIME SCHEDULES INVOLVED IN NATIONAL LABOR RELATIONS BOARD, SUPRA; THAT, FOR THE REASONS STATED BY THE ASSISTANT SECRETARY IN NATIONAL LABOR RELATIONS BOARD, SUPRA, RESPONDENT'S TURNAROUND TIME FOR AMENDED CASES IS A MATTER AFFECTING WORKING CONDITIONS WITHIN THE MEANING OF SECTION 11(A) OF THE ORDER; THAT RESPONDENT'S UNILATERAL CHANGE, IMPLEMENTED ON OCTOBER 5, 1978, OF THE ESTABLISHED TURNAROUND TIME, OF 60 DAYS TO 30 DAYS, VIOLATED SECTIONS 19(A)(1) AND (6) OF THE ORDER; AND THAT, IN ADDITION, RESPONDENT'S UNILATERAL CONDUCT HAD THE EFFECT OF UNDERCUTTING THE EXCLUSIVE BARGAINING REPRESENTATIVE, THEREBY IMPAIRING ITS EFFECTIVENESS IN THE EYES OF THOSE WHOM IT REPRESENTS, NATIONAL LABOR RELATIONS BOARD, SUPRA. IN REACHING THE CONCLUSION THAT TURNAROUND TIME IS A MATTER AFFECTING WORKING CONDITIONS WITHIN THE MEANING OF SECTION 11(A) OF THE ORDER I HAVE CAREFULLY CONSIDERED RESPONDENT'S FURTHER CONTENTION THAT, IF NOT GOVERNED BY THE PROVISIONS OF SECTION 12(B)(5) OF THE ORDER, TURNAROUND TIME IS MERELY A PERMISSIBLE SUBJECT FOR BARGAINING, WITHIN THE MEANING OF SECTION 11(B) OF THE ORDER, AS TO WHICH RESPONDENT HAD DETERMINED NOT TO BARGAIN BY MR. NEWMAN'S ANNOUNCEMENT OF OCTOBER 5, 1978, INCLUDING IMMIGRATION AND NATURALIZATION SERVICE AND AMERICAN FEDERATION OF GOVERNMENT EMPLOYEES, FLRC NO. 71A-13, 3 FLRC 380(1975); AND AMERICAN FEDERATION OF GOVERNMENT EMPLOYEES, LOCAL 3488 AND FEDERAL DEPOSIT INSURANCE CORPORATION, NEW YORK REGION, FLRC NO. 77A-76 (REPORT NO. 147, MARCH 13, 1978), CITED AND RELIED UPON BY RESPONDENT, AND FIND RESPONDENT'S CONTENTIONS WITHOUT MERIT. FIRST, THE ASSISTANT SECRETARY REJECTED ESSENTIALLY SIMILAR CONTENTIONS IN NATIONAL LABOR RELATIONS BOARD, SUPRA, AND CONCLUDED THAT TIME SCHEDULES FOR THE PROCESSING OF CASES IS GOVERNED BY SECTION 11(A) OF THE ORDER AND WERE NOT RENDERED PRIVILEGED BY SECTION 11(B) OF THE ORDER. SECOND, THE CONSIDERATIONS SET FORTH ABOVE, INCLUDING THE AUTHORITY'S DECISION IN 78TH DIVISION, SUPRA, ARE PERSUASIVE THAT TIME SCHEDULES ARE NEGOTIABLE UNDER SECTION 11(A) OF THE ORDER AND, NECESSARILY, NOT RENDERED PRIVILEGED BY SECTION 11(B) OF THE ORDER. THIRD ANALYSIS OF THE ITEMS FOUND NEGOTIABLE UNDER SECTION 11(A) IN BOTH IMMIGRATION AND NATURALIZATION SERVICE, AND SUPRA, AND FEDERAL DEPOSIT INSURANCE CORPORATION, SUPRA, IN COMPARISON WITH THE ITEMS FOUND SUBJECT TO SECTION 11(B) DOES NOT SUGGEST THAT A TIME STANDARD FOR THE PROCESSING OF CASES IS SUBJECT TO SECTION 11(B); NOR DOES SUCH TIME STANDARD INVOLVE "THE MISSION OF AN AGENCY"; "ITS BUDGET"; "ITS ORGANIZATION"; "THE NUMBER OF EMPLOYEES"; OR "THE NUMBERS, TYPES, AND GRADES OF POSITIONS OR EMPLOYEES ASSIGNED TO AN ORGANIZATION UNIT, WORK PROJECT OR TOUR OF DUTY"; "THE TECHNOLOGY OF PERFORMING ITS WORK"; OR "ITS INTERNAL SECURITY PRACTICES" WHICH IS, OF COURSE, THE COVERAGE OF SECTION 11(B) OF THE ORDER. FOURTH, EVEN IF RESPONDENT WERE RIGHT AND TURNAROUND TIME WERE ONLY A PERMISSIBLE SUBJECT OF BARGAINING, THE 60 DAY TURNAROUND TIME FOR AMENDED CASES IN GROUP 310 WAS AN ESTABLISHED CONDITION OF EMPLOYMENT WHICH RESPONDENT COULD NOT UNILATERALLY CHANGE. U.S. DEPARTMENT OF THE TREASURY, INTERNAL REVENUE SERVICE, NEW ORLEANS DISTRICT, NEW ORLEANS, LOUISIANA, A/SLMR NO. 1034, 8 A/SLMR 497(1978); INTERNAL REVENUE SERVICE, SOUTHWEST REGION, APPELLATE BRANCH OFFICE, NEW ORLEANS, LOUISIANA, A/SLMR NO. 1153, 8 A/SLMR 1254(1978). HAVING FOUND THAT TURNAROUND TIME WAS A MATTER AFFECTING WORKING CONDITIONS WITHIN THE MEANING OF SECTION 11(A) OF THE ORDER AND/OR WAS AN ESTABLISHED CONDITION OF EMPLOYMENT, RESPONDENT VIOLATED SECTIONS 19(A)(1) AND (6) OF THE ORDER BY ITS ANNOUNCEMENT ON OCTOBER 5, 1978, WITHOUT ANY PRIOR NOTICE TO COMPLAINANT AND WITHOUT AFFORDING COMPLAINANT ANY OPPORTUNITY TO NEGOTIATE PRIOR TO IMPLEMENTATION OF SUCH CHANGE. IN ADDITION, RESPONDENT'S UNILATERAL ACTION HAD THE EFFECT OF UNDERCUTTING COMPLAINANT, THE EXCLUSIVE REPRESENTATIVE, AND IMPAIRING ITS EFFECTIVENESS IN THE EYES OF THOSE WHOM IT REPRESENTS IN FURTHER VIOLATION OF SECTIONS 19(A)(1) AND (6) OF THE ORDER. RESPONDENT'S ANNOUNCEMENT, BY GROUP DIRECTOR NEWMAN, OF THE CHANGE IN TURNAROUND TIME WAS NOTIFICATION OF A FAIT ACCOMPLI AND PROVIDED COMPLAINANT WITH NO NOTICE AND NO OPPORTUNITY TO NEGOTIATE PRIOR TO IMPLEMENTATION OF THE CHANGE. AS THE VIOLATIONS OF SECTION 19(A)(1) AND (6) OCCURRED ON THE DATE, OCTOBER 5, 1978, OF RESPONDENT'S UNILATERAL CHANGE OF TURNAROUND TIME, I DO NOT FIND: U.S. DEPARTMENT OF AIR FORCE, NORTON AIR FORCE BASE,A/SLMR NO. 261, 3 A/SLMR 176(1973). UNITED STATES DEPARTMENT OF NAVY, BUREAU OF MEDICINE AND SURGERY, GREAT LAKES NAVAL HOSPITAL, ILLINOIS, A/SLMR NO. 289, 3 A/SLMR 375(1973); OR SOUTHEAST EXCHANGE REGION OF THE ARMY AND AIR FORCE EXCHANGE SERVICE, ROSEWOOD WAREHOUSE, COLUMBIA, SOUTH CAROLINA, A/SLMR NO. 656, 6 A/SLMR 237(1976), CITED AND RELIED UPON BY RESPONDENT, AUTHORITY FOR THE PROPOSITION THAT RESPONDENT'S UNFAIR LABOR PRACTICE MAY NOT BE REMEDIED BECAUSE COMPLAINANT, FOLLOWING MR. NEWMAN'S ANNOUNCEMENT OF THE CHANGE IN TURNAROUND TIME ON OCTOBER 5, 1978, DID NOT THEREAFTER REQUEST BARGAINING AND, IN RESPONDENT'S VIEW, THE CHANGE WAS NOT EFFECTIVE UNTIL JANUARY, 1979. FIRST, THE PROPOSITION RELIED UPON BY RESPONDENT IS APPLICABLE ONLY WHERE AN AGENCY TAKES UNILATERAL ACTION PURSUANT TO A SERVED RIGHT OF MANAGEMENT PURSUANT TO SECTION 11(B) OR 12(B) BY THE ORDER; THE BARGAINING OBLIGATION RELATES ONLY TO IMPACT AND IMPLEMENTATION; AND THE BARGAINING REPRESENTATIVE HAS REASONABLE OPPORTUNITY AFTER NOTICE TO REQUEST BARGAINING ON IMPACT AND IMPLEMENTATION AND FAILS TO DO SO. HERE, OF COURSE, THE MATTER WAS A SUBJECT FOR NEGOTIATION PURSUANT TO SECTION 11(A) OF THE ORDER, AND/OR ESTABLISHED CONDITION OF EMPLOYMENT, AS TO WHICH RESPONDENT WAS REQUIRED TO GIVE PRIOR NOTICE TO COMPLAINANT AND AMPLE OPPORTUNITY TO BARGAIN PRIOR TO IMPLEMENTATION OF THE CHANGE. SECOND, RESPONDENT'S UNILATERAL ACTION IN ANNOUNCING THE CHANGE IN TURNAROUND TIME, NECESSARILY HAD THE EFFECT OF UNDERCUTTING THE EXCLUSIVE BARGAINING REPRESENTATIVE, THEREBY DESTROYING ITS EFFECTIVENESS IN THE EYES OF THOSE WHOM IT REPRESENTS. THIRD, THE RECORD PLAINLY SHOWS, AND I HAVE SO FOUND, THAT THE ANNOUNCED CHANGE IN TURNAROUND TIME HAD IMMEDIATE EFFECT INASMUCH AS THE EXAMINERS WERE INFORMED THAT THEY MUST, DURING THE PERIOD FROM OCTOBER 5, 1978, TO JANUARY, 1979 DISPOSE OF THEIR BACKLOG OF AMENDED CASES AND THAT, BEGINNING JANUARY, 1979, THE 30 DAY TURNAROUND TIME WOULD BE FULLY EFFECTIVE. FOURTH, IF A REQUEST TO NEGOTIATE WERE DEEMED NECESSARY, I AGREE WITH COMPLAINANT THAT INCLUSION OF PRECISELY SUCH A REQUEST IN THE PRE-COMPLAINT CHARGE, FILED ON OCTOBER 13, 1978, CONSTITUTED A FULLY SUFFICIENT REQUEST FOR BARGAINING. IN ADDITION, MR. ALAN P. DOUGLAS, PRESIDENT OF COMPLAINANT, TESTIFIED THAT HE MET WITH MR. NEWMAN ON NOVEMBER 16, 1978, /2/ AND THAT MR. NEWMAN REFUSED TO NEGOTIATE, I.E., MR. NEWMAN TOLD MR. DOUGLAS, " . . . HIS POLICIES WERE NOT SUBJECT TO NEGOTIATIONS" OR, "OH, BY THE WAY, MY POLICIES ARE NOT NEGOTIABLE IN THESE MATTERS . . . " /3/ NOR DID THE COMMISSIONER OF PATENTS AND TRADEMARKS, MR. DONALD W. BANNER, TO WHOM THE CHARGE (JT. EXH. 1) WAS ADDRESSED, DIRECTLY, OR THROUGH ANY REPRESENTATIVE, AGREE TO NEGOTIATE IN RESPONSE TO THE REQUEST MADE IN THE PRE-COMPLAINT CHARGE (TR. 85, 86). /4/ 2. APPRISING OFFICE OF WHEREABOUTS. THE COMPLAINT ALLEGES THAT "MR. NEWMAN REQUIRED UNIT MEMBERS TO GIVE A WRITTEN INDICATION OF THEIR LOCATION WHEN THEY WERE ABSENT FROM THEIR DESKS MORE THAN TEN MINUTES; THERE WAS NO SUCH POLICY OR PRACTICE PREVIOUSLY." (BASIS OF THE COMPLAINT, ALJ EXH. 1.) THE RECORD SHOWS THAT, ON OCTOBER 5, 1978, MR. NEWMAN TOLD EMPLOYEES THAT THERE WERE OCCASIONS WHEN THEY HAD TO BE LOCATED PROMPTLY AND THAT IN ORDER TO DO SO IT WAS NECESSARY TO KNOW WHERE THEY ARE WHEN THEY ARE AWAY FROM THEIR DESKS. ACCORDINGLY, HE SAID THAT THEY SHOULD, OR THAT HE WANTED THEM TO LEAVE A NOTE ON THEIR DESK, OR TO TELL THEIR SUPERVISOR ANY TIME THEY WERE GOING TO BE AWAY FOR MORE THAN 10 MINUTES. THERE CAN BE NO DOUBT THAT THE POLICY IN GROUP 310, LONG PRIOR TO OCTOBER, 1978, HAD BEEN THAT SUPERVISORS WERE TO KNOW WHERE THE EMPLOYEES WERE. MR. STOCKING, THE PRIOR DIRECTOR OF GROUP 310, SO TESTIFIED AND STATED: "A. THERE WAS A POLICY THAT THE SUPERVISORS WERE TO KNOW WHERE THE EMPLOYEES WERE. HOW THAT POLICY WAS IMPLEMENTED WAS LEFT IN THE SUPERVISOR'S HANDS, AND IT IS MY UNDERSTANDING THAT IT WAS DONE BY WAY OF NOTES, CARDS, OR ORAL COMMUNICATION. * * * * "A. TO THE BEST OF MY KNOWLEDGE, IT WAS COMPLIED WITH." (TR. 281) SUPERVISORS SPAR AND BLIX LIKEWISE TESTIFIED TO THE EXISTENCE OF THIS POLICY AND THAT EXAMINERS WERE ENCOURAGED TO COMPLY, LONG BEFORE MR. NEWMAN BECAME DIRECTOR OF GROUP 310. INDEED, THE RECORD SHOWS THAT, IN GROUP 310, COMPLIANCE WITH THIS POLICY WAS SPECIFICALLY GIVEN CONSIDERATION IN AWARD RECOMMENDATION (SEE RESP. EXHS. 8, 9, 10 AND 11). THE STATEMENTS ON RESPONDENT EXHIBITS 9, 10, AND 11, ARE THAT THE EXAMINER "ALWAYS LEAVES AN INDICATION ON HIS DESK AS TO HIS WHEREABOUTS WHEN DUTY REQUIRES HIM TO BE ELSEWHERE" (RESP. EXH. 9, 10 AND 11). RESPONDENT'S EXHIBIT 8 STATES THAT THE EXAMINER "INDICATES BY NOTE WHERE HE WILL BE IF HE HAS TO BE AWAY FROM HIS DESK FOR AN EXTENDED PERIOD OF TIME." THESE STATEMENTS, EACH BY SUPERVISORY PATENT EXAMINER TRYGVE M. BLIX, SHED LIGHT ON THE POLICY AS IT EXISTED PRIOR TO OCTOBER, 1978, WHEN CONSIDERED IN CONJUNCTION WITH THE TESTIMONY OF MR. STOCKING AND MR. ROBERT J. SPAR, ALSO A SUPERVISORY PATENT EXAMINER UNDER BOTH GROUP DIRECTOR STOCKING AND GROUP DIRECTOR NEWMAN IN GROUP 310. MR. SPAR TESTIFIED THAT, ALTHOUGH HE ADVISED THE EXAMINERS IN HIS UNIT IN WRITING, THEY MUST LEAVE A NOTE FOR ABSENCES OF TEN MINUTES OR MORE, SUCH NOTIFICATION DID NOT APPLY AT ALL TO ABSENCES TO SEARCH THE PRIOR ART OR ANY OTHER ACTIVITY FOR WHICH EXAMINING TIME WAS CHARGEABLE. (SEE, TR. 244). FROM MR. STOCKING'S TESTIMONY THERE IS A STRONG INFERENCE THAT MR. STOCKING'S POLICY WAS, IN FACT, ALSO DIRECTED TO "OTHER-TIME" ACTIVITIES DESCRIBED BY MR. SPAR, AND NOT TO EXAMINING DUTIES. THUS, MR. STOCKING TESTIFIED, "A. WELL, IF THEY ARE OFF THE FLOOR FOR A SIGNIFICANT LENGTH OF TIME-- TEN MINUTES, TO ME, IS ENOUGH TIME TO GO GET A CUP OF COFFEE AND COME BACK. I DON'T WANT TO HEAR ABOUT THOSE VISITS, BUT IF THEY ARE GOING TO BE GONE TO A MEETING FOR A HALF HOUR OR AN HOUR, I WANT TO KNOW, AND THAT'S NORMALLY THE TIME THAT THEY LET ME KNOW." (TR. 278). MR. RAYMON B. JOHNSON, A PATENT EXAMINER IN GROUP 310 (ART UNIT 314), TESTIFIED THAT PRIOR TO OCTOBER 5, 1978, HE WAS NEVER REQUIRED TO LEAVE A NOTE WHEN ABSENT FROM THE ROOM ON EXAMINING DUTIES BUT THAT THEY WERE REQUIRED TO DO SO FOR UNION ACTIVITIES AND EEO ACTIVITIES (TR. 136-137). FROM ALL THE EVIDENCE AND TESTIMONY, I CONCLUDE THAT, PRIOR TO OCTOBER 5, 1978, THERE HAD BEEN A POLICY IN GROUP 310 THAT EXAMINERS SHOULD ADVISE THEIR SUPERVISORS WHEN ABSENT FOR ACTIVITIES, OTHER THAN REASONABLE COFFEE BREAKS, ETC., FOR WHICH EXAMINING TIME WAS NOT CHARGEABLE, SUCH AS ANY UNION ACTIVITY, ANY EEO ACTIVITIES, ANY PATENT OFFICE SOCIETY ACTIVITIES; AND THAT THIS POLICY MAY EVEN HAVE BEEN INTENDED BY MR. STOCKING TO EXTEND TO OTHER ABSENCES "OFF THE FLOOR FOR A SIGNIFICANT LENGTH OF TIME", WHICH, SUBSTANTIALLY IN AGREEMENT WITH COMPLAINANT, I FIND MEANT LEAVING THE UNIT (SEE, ALSO, THE COMMENTS NOTED ABOVE IS RESPONDENT'S EXHIBIT 9, 10 AND 11 AND MR. BLIX' TESTIMONY AT PAGE 284 THAT "THEY ARE ENCOURAGED TO LEAVE NOTES AS TO THEIR WHEREABOUTS WHEN THEY ARE ELSEWHERE.") FOR A SIGNIFICANT LENGTH OF TIME WHICH, FROM MR. STOCKING'S TESTIMONY, I INFER, IN TURN, MEANT APPROXIMATELY 30 MINUTES; AND THAT MR. SPAR HAD FURTHER REQUIRED NOTIFICATION FOR ABSENCES FROM THE ART UNIT, FOR WHICH EXAMINING TIME WAS CHARGEABLE. MR. NEWMAN'S ANNOUNCEMENT ON OCTOBER 5, 1978, THAT EXAMINERS SHOULD LEAVE A NOTE OR ADVISE THEIR SUPERVISORS DID, INDEED, CHANGE POLICY IN AT LEAST TWO REGARDS. FIRST, SUCH NOTIFICATION WAS THEREAFTER TO BE GIVEN FOR ANY ABSENCE OF MORE THAN 10 MINUTES; AND SECOND, SUCH NOTIFICAITON WAS TO BE GIVEN FOR ABSENCE FROM THEIR DESKS, RATHER THAN "OFF THE FLOOR". MOREOVER, THIS WAS AN ANNOUNCEMENT BY THE DIRECTOR OF GROUP 310 OF HIS POLICY, WHEREAS, PRIOR IMPLEMENTATION OF POLICY HAD BEEN LEFT BY MR. STOCKING TO EACH SUPERVISOR. THAT MR. NEWMAN INTENDED TO IMPRESS THE EXAMINERS THAT HIS "WISHES" WERE TO BE COMPLIED WITH MAY REASONABLY BE INFERRED FROM THE TONE OF THE MEETING AND HIS EXPRESS REFERENCE TO HIS SIZE 12 SHOE. NOT ONLY WAS THERE TESTIMONY BY VARIOUS EXAMINERS THAT MR. NEWMAN "REQUIRED" SUCH NOTIFICATION BUT MR. SPAR TESTIFIED, "A. MR. NEWMAN ANNOUNCED THAT HE WOULD REQUIRE-- THAT HE WANTED ALL EXAMINERS-- HE WOULD REQUIRE ALL EXAMINERS TO LEAVE NOTES . . . HE IMPLIED THAT IT WAS MANDATORY FOR ALL EXAMINERS . . . " (TR. 232) WHILE I AM AWARE THAT MR. NEWMAN STATED, "IT'S AN ENCOURAGED POLICY. THERE IS NO ABSOLUTE REQUIREMENT FOR ANYTHING" (TR. 129), I CONCLUDE, AS MR. SPAR TESTIFIED, "HE IMPLIED THAT IT WAS A MANDATORY POLICY FOR ALL EXAMINERS". FINALLY, ANY POSSIBLE DOUBT THAT MR. NEWMAN INTENDED TO INSTITUTE A NEW POLICY WITH REGARD TO REPORTING ABSENCES IS FIRMLY LAID TO REST BY MR. NEWMAN'S OWN REPORT TO THE DEPUTY ASSISTANT COMMISSIONER FOR PATENTS, MR. FELDMAN, IN WHICH HE STATED, " . . . WE INSTITUTED A PROGRAM OF INFORMING SUPERVISORS (IN PERSON OR BY A NOTE LEFT ON THE DESK) WHEN ABSENCE OF MORE THAN 10 MINUTES OCCUR . . . " (COMP. EXH. 6, P. 8; TR. 100). MR. NEWMAN'S UNILATERAL INSTITUTION OF HIS PROGRAM OF INFORMING SUPERVISORS WHEN ABSENCES OF MORE THAN 10 MINUTES OCCUR ON OCTOBER 5, 1978, CHANGED AN EXISTING CONDITION OF EMPLOYMENT; INVOLVED PERSONNEL POLICIES AND PRACTICES AND MATTERS AFFECTING WORKING CONDITIONS, WITHIN THE MEANING OF SECTION 11(A) OF THE ORDER; WAS EFFECTIVE IMMEDIATELY; AND COMPLAINANT WAS AFFORDED NO PRIOR NOTICE OR OPPORTUNITY TO BARGAIN PRIOR TO IMPLEMENTATION OF THE "PROGRAM". RESPONDENT THEREBY VIOLATED SECTIONS 19(A)(1) AND (6) OF THE ORDER IN THE MANNER AND FOR THE REASONS MORE FULLY SET FORTH HEREINABOVE IN SUB-SECTION 1 OF THIS PARAGRAPH WITH REGARD TO ITS UNILATERAL CHANGE, ON THE SAME DATE, OF TURNAROUND TIME. 3. PRODUCTIVITY STANDARD. AS NOTED HEREINABOVE, THERE IS NO DISPUTE THAT ON OCTOBER 5, 1978, MR. NEWMAN ADVISED ALL EXAMINERS OF GROUP 310 THAT, AS PROFESSIONAL EMPLOYEES, EXAMINERS WOULD BE EXPECTED TO ACHIEVE 100 PER CENT OF THEIR INDIVIDUALLY ASSIGNED PRODUCTION GOALS; THAT "ANYTHING LESS THAN 100% OF EXPECTANCY WAS CONSIDERED DEFICIENT" (JT. EXH. 7, P. 3; TR. 101, 107-108). /5/ IN ITS COMPLAINT, COMPLAINANT ASSERTS THAT THIS " . . . REPRESENTS A TWENTY-FIVE PERCENT INCREASE OVER THE PREVIOUS QUANTITATIVE PERFORMANCE STANDARD." MORE SPECIFICALLY, COMPLAINANT ASSERTS THAT AS THE AMENDMENT TO THE AGREEMENT OF DECEMBER 13, 1972 (JT. EXH. 2A), AS EXTENDED BY THE EXTENSION AGREEMENT OF OCTOBER 24, 1975 (JT. EXH. 2B) PROVIDES, IN PART, THAT: ". . . "4. AN ACHIEVEMENT OF AT LEAST 75% OF AN ASSIGNED GOAL SHALL BE DEEMED PRIMA FACIE EVIDENCE OF AN ACCEPTABLE LEVEL OF COMPETENCE ON THE FACTOR OF PRODUCTION FOR PURPOSES OF GRANTING A WITHIN-GRADE INCREASE UNLESS ADEQUATE WRITTEN JUSTIFICATION IS GIVEN TO THE EMPLOYEE THAT THE ACHIEVEMENT LEVEL ON THE FACTOR OF PRODUCTION IS INSUFFICIENT. AN ACHIEVEMENT BELOW 75% OF AN ASSIGNED GOAL SHALL BE DEEMED PRIMA FACIE EVIDENCE THAT THE LEVEL OF COMPETENCE ON THE FACTOR OF PRODUCTION IS NOT ACCEPTABLE FOR PURPOSES OF GRANTING A WITHIN-GRADE INCREASE UNLESS THERE ARE EXTENUATING CIRCUMSTANCES WHICH JUSTIFY THE ACHIEVED PRODUCTION LEVEL . . ." (JT. EXH. 2C, DATED JULY 7, 1976), MR. NEWMAN'S STATEMENT THAT "ANYTHING LESS THAN 100% OF EXPECTANCY WAS CONSIDERED DEFICIENT" EFFECTIVELY MODIFIED THE NEGOTIATED PROVISION, SET FORTH ABOVE. IN EFFECT, COMPLAINANT ASSERTS THAT AN EXAMINER WHO ACHIEVES 75% OF AN ASSIGNED GOAL IS NOT DEFICIENT BY VIRTUE OF THE NEGOTIATED PROVISION; AND, IN PARTICULAR THAT, IN VIEW OF THE NEGOTIATED PROVISION, DENOMINATION OF ACHIEVEMENT OF ANY LEVEL BELOW 100% AS A "BARE MINIMUM", MODIFIES THE NEGOTIATED AGREEMENT. RESPONDENT, OF COURSE, DENIES THAT MR. NEWMAN'S STATEMENT WAS IMPROPER. INDEED, RESPONDENT ASSERTS, INTER ALIA, THAT THE STATEMENT WAS NOT DIRECTED TO INGRADE INCREASES, BUT, IN ANY EVENT, CONSTITUTED NO CHANGE IN PARAGRAPH 4, SET FORTH ABOVE, SINCE THE AGREEMENT SPECIFICALLY PROVIDED THAT ACHIEVEMENT OF 75% OF AN ASSIGNED GOAL WAS ONLY PRIMA FACIE EVIDENCE OF AN ACCEPTABLE LEVEL OF COMPETENCE ON THE FACTOR OF PRODUCTION FOR GRANTING A WITHIN-GRADE INCREASE AND THAT THE AGREEMENT RECOGNIZED THAT 75%, WHILE CONSTITUTING PRIMA FACIE EVIDENCE OF AN ACCEPTABLE LEVEL OF PRODUCTION FOR AN INGRADE INCREASE, WAS, NEVERTHELESS, A DEFICIENCY IN ATTAINING THE ASSIGNED GOAL AND THAT EVEN THE PRESUMPTION FOR GRANTING OF A WITHIN-GRADE INCREASE WAS REBUTTABLE BY "ADEQUATE WRITTEN JUSTIFICATION". MOREOVER, RESPONDENT FURTHER ASSERTS THAT FAILURE TO ACHIEVE AN ASSIGNED GOAL, WHOLLY APART FROM WITHIN-GRADE INCREASES, IS A DEFICIENCY NECESSARILY CONSIDERED IN OTHER DETERMINATIONS, INCLUDING, FOR EXAMPLE, EVALUATIONS OF PERFORMANCE AND THAT THIS IS DEMONSTRATED BY ITS CONSISTENT PRACTICE, AND IN PARTICULAR ITS PRACTICE SINCE THE DATE OF THE ABOVE AMENDMENT, JULY 7, 1976. A THRESHOLD QUESTION IS WHETHER DETERMINATION OF THIS ISSUE IS, IN ESSENCE, A DISAGREEMENT OVER THE INTERPRETATION OF AN EXISTING COLLECTIVE BARGAINING AGREEMENT, WHICH PROVIDES A PROCEDURE FOR RESOLUTION OF SUCH DISAGREEMENT, WHICH SHOULD BE LEFT FOR RESOLUTION UNDER REMEDIES PROVIDED UNDER THE PARTIES' COLLECTIVE BARGAINING AGREEMENT. SEE, FOR EXAMPLE, REPORT ON A RULING OF THE ASSISTANT SECRETARY PURSUANT TO SECTION 6 OF EXECUTIVE ORDER 11491, REPORT NO. 49, 2 A/SLMR 639(1972); DEPARTMENT OF ARMY, WATERVLIET ARSENAL, WATERVLIET, N.Y., A/SLMR NO. 624, 6 A/SLMR 127(1976); AEROSPACE GUIDANCE AND METROLOGY CENTER, NEWARK AIR FORCE STATION, NEWARK, OHIO, A/SLMR NO. 677, 6 A/SLMR 361(1976). THE TOUCHSTONE, AS STATED BY THE ASSISTANT SECRETARY IS WHETHER THERE ARE: " . . . ALLEGED VIOLATIONS OF A NEGOTIATED AGREEMENT WHICH CONCERN DIFFERING AND ARGUABLE INTERPRETATION OF SUCH AGREEMENT, AS DISTINGUISHED FROM ALLEGED ACTIONS WHICH WOULD CONSTITUTE CLEAR, UNILATERAL BREACHES OF THE AGREEMENT. . . " (6 A/SLMR AT 129; 6/ALMR AT 362-363). IF THE ALLEGED VIOLATION OF A NEGOTIATED AGREEMENT CONCERN DIFFERING AND ARGUABLE INTERPRETATIONS OF THE AGREEMENT, SUCH ALLEGED VIOLATION IS NOT DEEMED TO BE VIOLATIVE OF THE ORDER. DEPARTMENT OF ARMY, WATERVILIET ARSENAL, SUPRA; AEROSPACE GUIDANCE AND METROLOGY CENTER, SUPRA; WARNER ROBBINS AIR LOGISTICS CENTER, ROBBINS AIR FORCE BASE, GEORGIA, A/SLMR NO. 912, 7 A/SLMR 859(1977); GENERAL SERVICES ADMINISTRATION, NATIONAL ARCHIVES AND RECORDS SERVICE, A/SLMR NO. 1055, 8 A/SLMR 629(1978); GENERAL SERVICES ADMINISTRATION, REGION 5, PUBLIC BUILDINGS SERVICE, CHICAGO FIELD OFFICE, A/SLMR NO. 528; 5 A/SLMR 424(1975); FEDERAL AVIATION ADMINISTRATION, MUSKEGON AIR TRAFFIC CONTROL TOWER, A/SLMR NO. 543, 5 A/SLMR 457(1975). FOR REASONS SET FORTH HEREINAFTER, I CONCLUDE THAT THE ALLEGED VIOLATION HEREIN CONCERNS DIFFERING AND ARGUABLE INTERPRETATIONS OF THE PARTIES COLLECTIVE BARGAINING AGREEMENT AND THAT MR. NEWMAN'S STATEMENT ON OCTOBER 5, 1978, DID NOT CONSTITUTE A CLEAR, UNILATERAL BREACH OF THAT AGREEMENT. IN THEORY, CERTAINLY, ONCE A PRODUCTION GOAL IS ESTABLISHED FOR AN INDIVIDUAL, ANY FAILURE TO ACHIEVE THAT GOAL IS A DEFICIENCY VIS-A-VIS THAT GOAL. HERE, THE AGREEMENT OF THE PARTIES MAKES SPECIFIC PROVISION FOR VARIOUS CIRCUMSTANCES. THUS, PARAGRAPH 1, PROVIDES, SUBJECT TO CERTAIN LIMITATIONS, THAT ACHIEVEMENT OF 110% OF A GOAL, OVER A STATED PERIOD, IS PRIMA FACIE EVIDENCE OF SUFFICIENTLY OUTSTANDING PERFORMANCE ON THE FACTOR OF PRODUCTION TO WARRANT GRANT OF A QUALITY STEP INCREASE; PARAGRAPH 2, RELATES TO GRANT OF A SPECIAL ACHIEVEMENT AWARD FOR ACHIEVEMENT OF 110% OF A GOAL OVER A PERIOD OF SIX CONSECUTIVE MONTHS, SUBJECT TO STATED CONDITIONS; PARAGRAPH 3, RELATES TO QUALIFICATION FOR A PROMOTION IN ACCORDANCE WITH ARTICLE IX, SECTION 8 OF THE AGREEMENT; AND, OF COURSE, PARAGRAPH 4 RELATES TO THE GRANTING OF A WITHIN-GRADE INCREASE. THE INTRODUCTORY SENTENCE, WHICH APPLIES EQUALLY TO PARAGRAPHS 1-4, STATES: "INSOFAR AS PURELY QUANTITIVE CRITERIA ARE CONCERNED, AN INDIVIDUAL'S GOAL SHALL HAVE THE FOLLOWING MEANING AND EFFECT: * * * * "4. AN ACHIEVEMENT OF AT LEAST 75% OF AN ASSIGNED GOAL SHALL BE DEEMED PRIMA FACIE EVIDENCE OF AN ACCEPTABLE LEVEL OF COMPETENCE ON THE FACTOR OF PRODUCTION FOR PURPOSES OF GRANTING A WITHIN GRADE INCREASE UNLESS ADEQUATE WRITTEN JUSTIFICATION IS GIVEN TO THE EMPLOYEE THAT THE ACHIEVEMENT LEVEL ON THE FACTOR OF PRODUCTION IS INSUFFICIENT . . . " (JT. EXH. 2C) THE ABOVE PROVISION DOES RELATE TO THE ACCEPTABLE LEVEL OF COMPETENCE BUT DOES NOT ESTABLISH THIS LEVEL AS ACHIEVEMENT AS, SIMPLY, 75% OF AN ASSIGNED GOAL. TO THE CONTRARY, THE AGREEMENT PROVIDES THAT, " . . . AS PURELY QUANTITIVE CRITERIA ARE CONCERNED . . . ACHIEVEMENT OF AT LEAST 75% OF AN ASSIGNED GOAL SHALL BE DEEMED PRIMA FACIE EVIDENCE OF AN ACCEPTABLE LEVEL OF COMPETENCE FOR PURPOSES OF GRANTING A WITHIN-GRADE INCREASE UNLESS ADEQUATE WRITTEN JUSTIFICATION IS GIVEN . . . THE ACHIEVEMENT LEVEL ON THE FACTOR OF PRODUCTION IS INSUFFICIENT . . . " COMPLAINANT'S INTERPRETATION OF ITS AGREEMENT IS AN ARGUABLE CONSTRUCTION; BUT RESPONDENT'S INTERPRETATION, WHILE DIFFERING, IS NO LESS AN ARGUABLE INTERPRETATION, IN VIEW OF THE SPECIFIC PROVISION OF RESPONDENT'S OWN ADMINISTRATIVE ORDER, AO 202-531 (JT. EXH. 8( WHICH PROVIDES, IN PART, THAT: " . . . AN EMPLOYEE'S PERFORMANCE SHALL NOT BE DEEMED TO MEET THIS STANDARD (AN ACCEPTABLE LEVEL OF COMPETENCE) UNLESS . . . (2) IT . . . MEETS . . . ALL . . . STANDARDS . . . FOR A SATISFACTORY PERFORMANCE RATING." (SECTION 7.02 B.1.(B) COMPLAINANT'S ASSERTION IN ITS BRIEF THAT, "RESPONDENT HAS TAKEN THE OUTRAGEOUS POSITION THAT WHILE 75% MAY BE SUFFICIENT FOR A WITHIN-GRADE, 100% IS THE BARE MINIMUM LEVEL FOR SATISFACTORY PERFORMANCE . . . "(P. 7), IS, IN ANY EVENT, LAID TO REST BY THE ABOVE PROVISION OF ADMINISTRATIVE ORDER AO 202-531. THAT IS, WITH FULL RECOGNITION THAT A PERFORMANCE RATING AND AN INGRADE INCREASE ARE ENTIRELY SEPARATE (SEE, TR. 224, 225) AND MAY COVER VERY DIFFERENT PERIODS (TR. 254), IT NOT ONLY WOULD SEEM INCONSISTENT, AS MR. SPAR TESTIFIED (TR. 254) TO GRANT AN INGRADE INCREASE FOR EXCEEDING 75% AND SIMULTANEOUSLY ISSUE A 90-DAY LETTER FOR UNSATISFACTORY PERFORMANCE; BUT IT WOULD BE IMPROPER UNDER AO 202-531 TO GRANT AN INGRADE INCREASE UNLESS THE EMPLOYEES' PERFORMANCE HAS MET ALL STANDARDS FOR A SATISFACTORY PERFORMANCE RATING. ACCORDINGLY, MR. NEWMAN'S TESTIMONY THAT: "Q. THE QUESTION WAS, ARE YOU GOING TO GRANT A WITHIN-GRADE TO SOMEONE WHOSE PERFORMANCE YOU CONSIDER TO BE UNSATISFACTORY. "A. DEFICIENT, NOT FULLY SATISFACTORY, I WOULD HAVE TO. YOU CAN DENY A WITHIN-GRADE IF A PERSON'S PERFORMANCE IS BELOW MARGINAL." (TR. 107), IF INTENDED TO MEAN THAT ACCEPTABLE LEVEL OF PERFORMANCE HAS A DIFFERENT MEANING FOR THE PURPOSE OF AN EXAMINER'S RATING THAN FOR GRANT OF AN INGRADE INCREASE WOULD NOT COMPORT WITH ADMINISTRATIVE ORDER AO 202-531. NEVERTHELESS, RESPONDENT'S EXHIBITS 2-7 SHOW A CONSISTENT POLICY OF EXHORTING ACHIEVEMENT OF EACH EXAMINER'S GOAL. FOR EXAMPLE, "PRODUCTION ACHIEVEMENT IS WAY TOO LOW AND AT AN UNSATISFACTORY LEVEL. BRING IT UP TO YOUR EXPECTANCY OF 100%" (RESP. EXH. 2); "MORE WORK EFFORT IS NEEDED TO BRING PRODUCTION UP TO MEET 100% OF YOUR GOALS" (RESP. EXH. 4); "TRY TO ACHIEVE YOUR PRODUCTION EXPECTANCY EACH PAY PERIOD . . . " (RESP. EXH. 5); "NEW CASE EFFORTS SHOULD BE SUBSTANTIALLY INCREASED TO BRING PERFORMANCE UP TO AT LEAST 100%" (RESP. EXH. 6). MR. STOCKING TESTIFIED, "A. I EXPECTED THEM TO PRODUCE AT 100 PERCENT OF THEIR EXPECTANCY. (TR. 273) "Q. WHEN EXAMINERS PERFORMED BETWEEN 75 TO 100 PERCENT OF THEIR EXPECTANCY WERE THEY CONSIDERED DEFICIENT IN ANY WAY? "A. THEY WOULD BE CONSIDERED DEFICIENT FROM THE STANDPOINT OF ACHIEVING THEIR EXPECTANCY, BUT WE WOULD LOOK BEHIND TO SEE WHICH REASONS THERE MIGHT BE. * * * * "A. IN MY UNDERSTANDING, IT'S AN OFFICE POLICY THAT EVERYBODY IS TO DO 100 PERCENT OF THEIR EXPECTANCY. * * * * "A. EVALUATION OF PERFORMANCE HAS ALWAYS BEEN, AT LEAST UNDER MY DIRECTION, A CONTINUING THING. THE EMPLOYEES ARE INFORMED OF THEIR FAILURE TO ACHIEVE WHAT IS EXPECTED OF THEM ON A REGULAR BASIS; IT MIGHT BE A MONTHLY BASIS, OR IT MIGHT BE A QUARTERLY BASIS. . . " (TR. 273). SUPERVISORS SPAR AND BLIX FURTHER TESTIFIED THAT EXAMINERS WERE REGULARLY COUNSELED CONCERNING ANY FAILURE TO MEET THEIR GOALS. ACCORDINGLY, I CAN NOT CONCLUDE THAT MR. NEWMAN'S STATEMENT THAT "ANYTHING LESS THAN 100% OF EXPECTANCY WAS CONSIDERED DEFICIENT" CONSTITUTED A CLEAR, UNILATERAL BREACH OF THE PARTIES' AGREEMENT. THE AGREEMENT OF THE PARTIES, WHILE MAKING ACHIEVEMENT OF AT LEAST 75% OF AN ASSIGNED GOAL PRIMA FACIE EVIDENCE OF ACCEPTABLE LEVEL OF PERFORMANCE, SPECIFICALLY PROVIDES THAT "ADEQUATE WRITTEN JUSTIFICATION . . . THAT THE ACHIEVEMENT LEVEL ON THE FACTOR OF PRODUCTION IS INSUFFICIENT" MAY BE GIVEN. WHAT CONSTITUTES AN ACCEPTABLE LEVEL OF PERFORMANCE IN ANY GIVEN INSTANCE, WHAT CONSTITUTES ADEQUATE WRITTEN JUSTIFICATION IN ANY INSTANCE, OR WHETHER ANY PARTICULAR RATING IS PROPER IN ANY GIVEN INSTANCE ARE NOT ISSUES BEFORE ME. I DO NOT HOLD THAT RESPONDENT MAY APPLY A DIFFERENT STANDARD, UNDER PARAGRAPH 4 OF ITS AGREEMENT AND ADMINISTRATIVE ORDER 202-531, FOR AN IN-GRADE INCREASE THAN IT APPLIES IN AN EXAMINER'S RATING, BASED SOLELY ON THE FACTOR OF PRODUCTION. I HAVE DECIDED ONLY THAT MR. NEWMAN'S STATEMENT OF OCTOBER 5, 1978, DID NOT CONSTITUTE A CLEAR, UNILATERAL BREACH OF THE NEGOTIATED AGREEMENT. INDEED, THE RECORD AFFIRMATIVELY SHOWS THAT MR. NEWMAN'S STATEMENT REFLECTED A REAFFIRMATION OF RESPONDENT'S CONSISTENT PRIOR POLICY. ALL OTHER ALLEGED VIOLATIONS OF THE NEGOTIATED AGREEMENT CONCERN DIFFERING AND ARGUABLE INTERPRETATIONS OF THE AGREEMENT AND SAID ALLEGED VIOLATIONS ARE NOT DEEMED VIOLATIVE OF THE ORDER. THEREFORE, THIS PORTION OF THE COMPLAINT IS HEREBY DISMISSED. DEPARTMENT OF ARMY, WATERVLIET ARSENAL, SUPRA; AEROSPACE GUIDANCE AND METROLOGY CENTER, SUPRA. RECOMMENDED ORDER HAVING FOUND THAT RESPONDENT VIOLATED SECTIONS 19(A)(1) AND (6) OF THE ORDER BY VIRTUE OF CERTAIN UNILATERAL CHANGES WITH RESPECT TO TURNAROUND TIME AND WITH RESPECT TO REPORTING ABSENCES, AN APPROPRIATE ORDER, DESIGNED TO REMEDY THE UNFAIR LABOR PRACTICES FOUND, IS SET FORTH HEREINAFTER. HAVING FOUND THAT RESPONDENT DID NOT OTHERWISE VIOLATE SECTIONS 19(A)(1) AND (6) OF THE ORDER, AND SPECIFICALLY THAT MR. NEWMAN'S STATEMENT THAT "ANYTHING LESS THAN 100% OF EXPECTANCY WAS CONSIDERED DEFICIENT" DID NOT CONSTITUTE A CLEAR, UNILATERAL BREACH OF THE PARTIES' NEGOTIATED AGREEMENT, THE REMAINING ALLEGATIONS OF THE COMPLAINT ARE HEREBY DISMISSED. ORDER PURSUANT TO SECTION 6(B) OF EXECUTIVE ORDER 11491, AS AMENDED, AND SECTION 203.26(B) OF THE REGULATION THEREUNDER, 29 C.F.R. SECTION 203.26(B); AND SECTION 2400.2 OF THE TRANSITION RULES AND REGULATIONS, 5 C.F.R. CHAPTER XIV, SUBCHAPTER A, FED. REG. VOL. 44, NO. 147, JULY 30, 1979, P. 44741, THE AUTHORITY HEREBY ORDERS THAT THE U.S. PATENT AND TRADEMARK OFFICE, WASHINGTON, D.C. SHALL: 1. CEASE AND DESIST FROM: A) INSTITUTING CHANGES IN THE 60 DAY TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES BY UNIT EMPLOYEES IN GROUP 310, AS IT EXISTED PRIOR TO OCTOBER 5, 1978, WITHOUT REASONABLE PRIOR NOTICE TO PATENT OFFICE PROFESSIONAL ASSOCIATION, THE EXCLUSIVE REPRESENTATIVE OF THE UNIT EMPLOYEES; B) INSTITUTING CHANGES IN THE REPORTING OF ABSENCES OFF THE FLOOR FOR A SIGNIFICANT LENGTH OF TIME, AS SUCH POLICY EXISTED PRIOR TO OCTOBER 5, 1978, IN GROUP 310, WITHOUT REASONABLE PRIOR NOTICE TO PATENT OFFICE PROFESSIONAL EMPLOYEES, THE EXCLUSIVE REPRESENTATIVE OF ITS UNIT EMPLOYEES. C) IN ANY LIKE OR RELATED MANNER INTERFERRING WITH, RESTRAINING, OR COERCING ITS EMPLOYES IN THE EXERCISES OF THEIR RIGHTS ASSURED BY EXECUTIVE ORDER 11491, AS AMENDED. 2. TAKE THE FOLLOWING AFFIRMATIVE ACTION IN ORDER TO EFFECTUATE THE PURPOSES AND POLICIES OF EXECUTIVE ORDER 11491, AS AMENDED. A) RESCIND THE CHANGE IN TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES IN GROUP 310, ANNOUNCED BY GROUP DIRECTOR NEWMAN ON OCTOBER 5, 1978, AND FORTHWITH REINSTATE A 60 DAY TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES IN GROUP 310,WHICH WAS THE POLICY IN GROUP 310 PRIOR TO OCTOBER 5, 1978. B) RESCIND THE CHANGE IN REPORTING ABSENCES IN GROUP 310, AS ANNOUNCED BY GROUP DIRECTOR NEWMAN ON OCTOBER 5, 1978, AND FORTHWITH REINSTATE IN GROUP 310 THE POLICY OF REPORTING ABSENCES OFF THE FLOOR FOR A SIGNIFICANT LENGTH OF TIME IN THE MANNER AND TO THE EXTENT THAT SUCH ABSENCES WERE REPORTED PRIOR TO OCTOBER 5, 1978. C) UPON REQUEST, NEGOTIATE WITH THE PATENT OFFICE PROFESSIONAL ASSOCIATION WITH RESPECT TO CHANGES IN TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES BY UNIT EMPLOYEES AND/OR CHANGES IN REPORTING ABSENCES BY UNIT EMPLOYEES OFF THE FLOOR. D) POST AT ITS FACILITIES IN CRYSTAL CITY, ARLINGTON, VIRGINIA, COPIES OF THE ATTACHED NOTICE MARKED "APPENDIX" ON FORMS TO BE FURNISHED BY THE AUTHORITY. UPON RECEIPT OF SUCH FORMS, THEY SHALL BE SIGNED BY THE DEPUTY ASSISTANT COMMISSIONER FOR PATENTS, AND SHALL BE POSTED AND MAINTAINED BY HIM FOR 60 CONSECUTIVE DAYS THEREAFTER IN CONSPICUOUS PLACES, INCLUDING ALL BULLETIN BOARDS AND OTHER PLACES WHERE NOTICE TO EMPLOYEES ARE CUSTOMARILY POSTED, INCLUDING, BUT NOT LIMITED TO, SUCH BULLETIN BOARDS AND OTHER PLACES IN GROUP 310. THE DEPUTY ASSISTANT COMMISSIONER FOR PATENTS SHALL TAKE REASONABLE STEPS TO INSURE THAT SAID NOTICES ARE NOT ALTERED, DEFACED, OR COVERED BY ANY OTHER MATERIAL. E) PURSUANT TO SECTION 203.27 OF THE REGULATIONS, NOTIFY THE AUTHORITY, IN WRITING, WITHIN 30 DAYS FROM THE DATE OF THIS ORDER AS TO WHAT STEPS HAVE BEEN TAKEN TO COMPLY HEREWITH. WILLIAM B. DEVANEY ADMINISTRATIVE LAW JUDGE DATED: DECEMBER 18, 1979 WASHINGTON, D.C. APPENDIX NOTICE TO ALL EMPLOYEES PURSUANT TO A DECISION AND ORDER OF THE FEDERAL LABOR RELATIONS AUTHORITY AND IN ORDER TO EFFECTUATE THE POLICIES OF EXECUTIVE ORDER 11491, AS AMENDED FEDERAL SERVICE LABOR-MANAGEMENT RELATIONS WE HEREBY NOTIFY OUR EMPLOYEES THAT: WE WILL NOT CHANGE THE 60 DAY TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES BY UNIT EMPLOYEES IN GROUP 310, AS IT EXISTED PRIOR TO OCTOBER 5, 1978, WITHOUT FIRST GIVING REASONABLE PRIOR NOTICE TO THE PATENT OFFICE PROFESSIONAL ASSOCIATION, THE EXCLUSIVE REPRESENTATIVE OF OUR EMPLOYEES, AND, UPON REQUEST, BARGAINING IN GOOD FAITH WITH THE PATENT OFFICE PROFESSIONAL ASSOCIATION, OR ANY OTHER EXCLUSIVE REPRESENTATIVE. WE WILL NOT CHANGE THE REPORTING OF ABSENCES OFF THE FLOOR FOR A SIGNIFICANT LENGTH OF TIME IN GROUP 310, AS IT EXISTED PRIOR TO OCTOBER 5, 1978, WITHOUT FIRST GIVING REASONABLE PRIOR NOTICE TO THE PATENT OFFICE PROFESSIONAL ASSOCIATION, THE EXCLUSIVE REPRESENTATIVE OF OUR EMPLOYEES, AND, UPON REQUEST, BARGAIN IN GOOD FAITH WITH THE PATENT OFFICE PROFESSIONAL ASSOCIATION, OR OTHER EXCLUSIVE REPRESENTATIVE. WE WILL FORTHWITH RESCIND IN GROUP 310 THE CHANGE IN TURNAROUND TIME FOR AMENDED CASES, ANNOUNCED BY GROUP DIRECTOR NEWMAN ON OCTOBER 5, 1978, AND, FORTHWITH REINSTATE IN GROUP 310 THE 60 DAY TURNAROUND TIME FOR THE PROCESSING OF AMENDED CASES. WE WILL FORTHWITH, RESCIND THE CHANGE IN REPORTING ABSENCES, AS ANNOUNCED BY GROUP DIRECTOR NEWMAN ON OCTOBER 5, 1978, AND; FORTHWITH REINSTATE IN GROUP 310 THE POLICY OF REPORTING ABSENCES OFF THE FLOOR FOR A SIGNIFICANT LENGTH OF TIME IN THE MANNER, AND TO THE EXTENT, THAT SUCH ABSENCES WERE REPORTED PRIOR TO OCTOBER 5, 1978. WE WILL NOT IN ANY LIKE OR RELATED MANNER INTERFERE WITH, RESTRAIN, OR COERCE OUR EMPLOYEES IN THE EXERCISE OF THEIR RIGHTS ASSURED BY EXECUTIVE ORDER 11491, AS AMENDED. (AGENCY OR ACTIVITY) DATED: BY: THIS NOTICE MUST REMAIN POSTED FOR 60 CONSECUTIVE DAYS FROM THE DATE OF POSTING AND MUST NOT BE ALTERED, DEFACED OR COVERED BY ANY OTHER MATERIAL. IF EMPLOYEES HAVE ANY QUESTIONS CONCERNING THIS NOTICE OR COMPLIANCE WITH ANY OF ITS PROVISIONS, THEY MAY COMMUNICATE DIRECTLY WITH THE REGIONAL DIRECTOR, FEDERAL LABOR RELATIONS AUTHORITY, REGION 3, WHOSE ADDRESS IS: 1730 K STREET, N.W., WASHINGTON, D.C. 20006 /1/ AT THE HEARING, RESPONDENT STATED THAT THIS ACTION WAS ALSO A RESERVED RIGHT OF MANAGEMENT UNDER 12(B)(1) AND (2) OF THE ORDER. AS RESPONDENT DOES NOT MAKE SUCH ASSERTION IN ITS BRIEF, NO FURTHER CONSIDERATION WILL BE GIVEN TO APPLICABILITY OF SECTIONS 12(B)(1) OR (2) TO THE CHANGE IN TURNAROUND TIME. /4/ THE TERM 'METHODS' AS IT APPEARS IN SECTION 12(B)(5) OF THE ORDER HAS BEEN DEFINED BY THE COUNCIL TO MEAN 'THE PROCEDURES, PROCESSES, WAYS, TECHNIQUES, MODES, MANNERS AND SYSTEMS BY WHICH OPERATIONS ARE TO BE CONDUCTED-- IN SHORT, HOW OPERATIONS ARE TO BE CONDUCTED.' SEE TIDEWATER VIRGINIA FEDERAL EMPLOYEE METAL TRADES COUNCIL AND NAVAL PUBLIC WORKS CENTER, NORFOLK, VIRGINIA, 1 FLRC 431, AT PAGE 436, FLRC NO. 71-A-56 (JUNE 29, 1973). CF. PATENT OFFICE PROFESSIONAL ASSOCIATION AND U.S. PATENT OFFICE, WASHINGTON, D.C., 3 FLRC 635, FLRC NO. 75A-13 (OCTOBER 3, 1975), IN WHICH THE FEDERAL LABOR RELATIONS COUNCIL FOUND NEGOTIABLE UNDER SECTION 11(A) OF THE ORDER A PROPOSAL RELATING TO 'PRODUCTION GOALS,' WHICH WERE USED TO MEASURE INDIVIDUAL PRODUCTIVITY FOR THE PURPOSE OF ASSESSING EMPLOYEE PERFORMANCE." /2/ TR. 81; HOWEVER THE "SUMMARY OF INVESTIGATIVE INTERVIEW AND ATTEMPTED RESOLUTION", ATTACHMENT TO COMPLAINT, ALJ EXH. 1, SHOWS THE DATE AS OCTOBER 16, 1978; SEE, ALSO, MR. NEWMAN'S TESTIMONY, TR. 121, WHICH PLACES THE MEETING IN OCTOBER, 1978. FOR PRESENT PURPOSES, WHETHER THE MEETING TOOK PLACE ON OCTOBER 16 OR NOVEMBER 16, 1978, IS NOT SIGNIFICANT. /3/ I AM AWARE THAT MR. NEWMAN TESTIFIED: "I HAVE NEVER RECEIVED A REQUEST; I HAVE NEVER HAD ANY ENQUIRY IN THAT REGARD; NEVER EVEN HAD IT DISCUSSED WHETHER IT WAS NEGOTIABLE UNTIL 10 OR 15 MINUTES AGO." (TR. 128) HOWEVER, MR. NEWMAN ADMITTED THAT HE MET WITH MR. DOUGLAS IN OCTOBER, 1978; TESTIFIED THAT HE DID NOT CONSIDER TURNAROUND TIME OR THE LEAVING OF NOTES NEGOTIABLE, AND THAT HE THOUGHT HE COMMUNICATED HIS FEELING ON THESE MATTERS TO MR. DOUGLAS WHEN THEY MET IN OCTOBER, 1978 (TR. 121). ACCORDINGLY, I DO NOT CREDIT MR. NEWMAN'S TESTIMONY AND FIND, AS MR. DOUGLAS CREDIBLY TESTIFIED, THAT MR. NEWMAN STATED ON OCTOBER 16, 1978, OR ON NOVEMBER 16, 1978, THAT HIS POLICIES WERE NOT NEGOTIABLE. /4/ RESPONDENT, IN EFFECT, CONCEDES THAT COMPLAINANT REQUESTED NEGOTIATIONS AND THAT RESPONDENT REFUSED TO NEGOTIATE, ALBEIT FOR THE REASON THAT RESPONDENT ASSERTED THE MATTERS WERE NOT NEGOTIABLE (RESPONDENT'S BRIEF, P. 9). OF COURSE, RESPONDENT'S REASON FOR REFUSING TO BARGAIN IS IMMATERIAL UNDER THE CIRCUMSTANCES. PURSUANT TO SECTION 6(A)(4) OF THE ORDER, WHERE, AS HERE, CONDITIONS OF EMPLOYMENT HAVE BEEN CHANGED UNILATERALLY AND AN INITIAL NEGOTIABILITY DETERMINATION IS REQUIRED TO DECIDE THE UNFAIR LABOR PRACTICE, SAID DETERMINATION SHALL BE MADE IN THE UNFAIR LABOR PRACTICE PROCEEDING. /5/ COMPLAINANT WOULD CHARACTERIZE MR. NEWMAN'S STATEMENT AS HAVING BEEN, "100 PER CENT ACHIEVEMENT OF A GOAL IS THE BARE MINIMUM" (TR. 107). MR. NEWMAN STATED, "A. I DON'T RECALL EVER SAYING THE WORDS 'BARE MINIMUM.' I BELIEVE WHEN I TALKED TO THE EMPLOYEES WHAT I SAID WAS THAT ANYBODY WHO IS BELOW 100 PERCENT IS DEFICIENT. I COULD HAVE SAID 'BARE MINIMUM', I DON'T KNOW." (TR. 107-108).