November 1, 1999 · PR 115-99
Contact: Patty Reilly


The Chair of the Federal Labor Relations Authority (FLRA), Phyllis N. Segal, reporting on Fiscal Year 1999 accomplishments, announced today that the Agency has successfully achieved improvements identified as needed by its customers in a 1998 Customer Survey. (See Press Release 117-98).

The Survey's respondents voiced concern about the length of time before disputes filed with the FLRA are resolved, while generally according high marks to FLRA's case processing and other services. In FY 1999, all components of the FLRA set ambitious goals, and met the challenge of more quickly delivering high quality decisions and program services to resolve labor-management disputes.

The three-Member Authority significantly reduced the number of cases awaiting merits decisions for more than one year. During Fiscal Year 1999, this inventory was cut by more than half - to only 12 percent of the total caseload. In addition to issuing decisions in the longest-pending cases, the Authority reduced the period of time for all parties awaiting decisions. The median age of all pending cases fell below 100 days - a one-third reduction from the start of the year. Finally, the more expedited issuance of decisions contributed to substantially reducing the number of cases before the Authority to its lowest level in the Agency's history.

Commenting on the Authority's success in meeting ambitious case issuance goals, Chair Segal said: "We are pleased to have reduced the age of our case inventory, and are committed to making even greater improvements. Our ambitious goal for Fiscal Year 2000 is to have no more than 10% of the cases awaiting merits decisions by the Authority pending over 9 months. Equally important is that our concerted emphasis on expediting decisions has not caused us to retreat from our commitment to issuing high quality decisions. As one measure of success in delivering on this commitment, the Authority's analysis was upheld by the Federal courts in every Authority decision reviewed on the merits last year."

Other components of the FLRA were similarly successfully in improving timeliness while adhering to high quality standards:

  • The Office of the General Counsel significantly reduced the percentage of overage cases in its inventory. For example, the percentage of unfair labor practice cases pending initial dispositive action over 90 days fell fro