June 18, 1997 · PR 112-97
Contact: Kim Weaver


FLRA General Counsel Joseph Swerdzewski today issued a policy to the Regional Directors governing facilitation, intervention, training and education (FITE) services provided by the Office of the General Counsel (OGC). The FITE policy is the OGC implementation of the Federal Labor Relations Authority's agency-wide Collaboration and Alternative Dispute Resolution (CADR) initiative to assist labor and management parties develop collaborative relationships, and to provide dispute resolution services in unfair labor practice, representation, negotiability, impasses and arbitration cases pending before the OGC, the three Authority Members, and the Federal Service Impasses Panel.

The FITE policy furthers the OGC mission of providing leadership in promoting stable and productive labor-management relationships in the Federal sector by:

  • Ensuring understanding of, and compliance with, the Federal Service Labor-Management Relations Statute;
  • Assisting the parties in developing consensual problem-solving skills to reduce their reliance on adversarial methods;
  • Enabling Federal agencies in partnership with Federal unions to deliver the highest quality services; and
  • Enhancing the quality of work life and the well-being of employees and managers.

"Our FITE services provide Federal employees, unions and agencies with a problem-solving alternative to adversarial litigation and the opportunity to obtain assistance to enhance labor-management relationships which deliver the highest quality services and enhance the quality of work life and well-being of employees and managers," said General Counsel Swerdzewski. "FITE activities allow OGC employees to use their labor law and problem solving expertise to assist Federal employees, unions and agency management in resolving disputes and enhancing labor-management relationships."

The policy describes the services offered by the OGC. Objective criteria, which are used to determine if FITE services are appropriate, are outlined to ensure that the Regional Directors and the parties have a common understanding of how the Office of the General Counsel concentrates its limited resources where they have the potential to achieve the greatest results. In addition, the role of the senior dispute resolution specialist in each regional office and the importance of the involvement of all OGC employees in assisting parties in resolving their disputes in an informal and non-adversarial manner and practicing collaborate labor-management relations are discussed.

A FITE program can be initiated by the OGC or by a request of the parties. Requests to participate in the FITE program may be submitted to the OGC National Office or to one of the OGC Regional Offices at the following addresses:


Federal Labor Relations Authority
Office of the General Counsel

607 14th Street, N.W., Suite 210
Washington, DC 20424-0001
202) 482-6600
FAX: (202) 482-6608
Contact: William E. Fleischman, Special
Assistant to the Deputy General Counsel
for Intervention Services

Chicago Regional Office, FLRA
55 West Monroe, Suite 1150
Chicago, IL 60603-9729
(312) 353-6306
FAX: (312) 886-5977
William E. Washington, Regional Director


Boston Regional Office, FLRA
99 Summer Street, Suite 1500
Boston, MA 02110-1200
(617) 424-5730
FAX: (617) 424-5743
Edward S. Davidson, Regional Director

Dallas Regional Office, FLRA
525 Griffin Street, Suite 926, LB 107
Dallas, TX 75202-1906
(214) 767-4996
FAX: (214) 767-0156
James E. Petrucci, Regional Director


Washington Regional Office, FLRA
1255 22nd Street, NW, 4th Floor
Washington, D.C. 20037-1206
(202) 653-8500
FAX: (202) 653-5091
Michael W. Doheny, Regional Director

Denver Regional Office, FLRA
1244 Speer Boulevard, Suite 100
Denver, CO 80204-3581
(303) 844-5224
FAX: (303) 844-2774
Marjorie K. Thompson, Regional Director


Atlanta Regional Office, FLRA
Marquis Two Tower, Suite 701
285 Peachtree Center Avenue
Atlanta, GA 30303-1270
(404) 331-5212
FAX: (404) 331-5280
Brenda M. Robinson, Regional Director

San Francisco Regional Office, FLRA
901 Market Street, Suite 220
San Francisco, CA 94103-1791
(415) 356-5000
FAX: (415) 356-5017
Gerald Cole, Regional Director


Requests for alternative dispute resolution services in unfair labor practice, representation, negotiability, and arbitration cases pending before the Authority should be directed to the CADR